Pearl Club Bus Person Assistant Waiter Front Office Waldorf Astoria Dubai Palm Jumeirah

A Pearl Club Bus Person/Assistant Waiter (Front Office) with Waldorf Astoria Hotels & Resorts serves Pearl Club Executive Lounge guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel.

What will it be like to work for this Hilton Worldwide Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astorias rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a team member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our guests a single rich experience at every extraordinary place they visit.

What will I be doing?

As a Pearl Club Bus Person/Assistant Waiter (Front Office) you will serve Pearl Club Executive Lounge guests throughout their stay at the hotel by responding efficiently to their enquiries and offering food & beverage services as requested. The Pearl Club Agent contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:

• Welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
• Process accurately check-ins and check-out
• Ensure that all guest supplies and amenities are offered and replenished to the required standards
• Provide excellent Food & Beverage services in the Pearl Club Executive Lounge
• Stay current with all hotel services as well as VIP requests and special events
• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and guest service
• Comply with Hotel security, fire regulations and all health and safety legislation
• Execute tasks as instructed by the Pearl Club Executive Lounge Supervisor or Manager
• Serve your role and team in an environmentally-conscience manner
  
  
  

What are we looking for?

The Pearl Club Bus Person/Assistant Waiter (Front Office) serving Waldorf Astoria Hotels & Resorts are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous Front Office experience in the ultra luxury hotel or hospitality industry.
• Familiarity with luxury food & beverage sequence of service
• Calm, efficient and organized
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of guest service
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in Executive Lounge in a hotel environment
• Multi-lingual
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Waldorf Astoria The Palm

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Potential Benefits

Housing, Transport, Additional benefits as per company policy

Job

Guest Services, Operations, and Front Office

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