Patient Admin Executive 29N25

The Patient Admin Executive plays a crucial role in healthcare settings by ensuring the smooth operation of administrative tasks related to patient care. This role involves direct interaction with patients, healthcare professionals, and administrative staff to facilitate excellent patient services. Your primary responsibilities will include managing patient records, appointments scheduling, billing processes, and maintaining a serene environment conducive to patient care. You will serve as a liaison between patients and healthcare providers, ensuring that every patient receives timely attention and excellent service. A successful Patient Admin Executive is detail-oriented, compassionate, and possesses outstanding organizational and communication skills.

Responsibilities

• Manage patient records accurately, ensuring data is up-to-date and accessible.
• Handle patient inquiries with professionalism and provide necessary information promptly.
• Schedule and coordinate patient appointments effectively to optimize service delivery.
• Facilitate smooth communication between patients and healthcare providers.
• Assist in billing processes, ensuring transactions are accurately recorded and processed.
• Ensure compliance with health regulations and confidentiality requirements.
• Communicate effectively with medical team members regarding patient needs and concerns.
• Oversee administrative and logistical tasks to ensure daily operational efficiency.
• Implement patient satisfaction surveys and act on feedback to improve service delivery.
• Ensure patient waiting areas are comfortable, clean, and welcoming at all times.
• Participate in staff meetings to discuss improvements and organizational changes.
• Train and support junior staff members in patient administration tasks and procedures.

Requirements

• Bachelor’s degree in Healthcare Administration or a related field preferred.
• Minimum of 2 years experience in a healthcare administrative role.
• Strong knowledge of medical records management systems and software.
• Excellent organizational skills with a keen attention to detail.
• Ability to maintain patient confidentiality and adhere to healthcare regulations.
• Exceptional communication and interpersonal skills for patient interaction.
• Proficiency in office software, including MS Office Suite and scheduling tools.