Patient Admin Executive 25J25

The Patient Admin Executive plays a crucial role in healthcare facilities, ensuring smooth operations by handling administrative tasks, managing patient records, and facilitating communication between medical staff, patients, and families. This role requires an individual who can multi-task effectively while maintaining the highest standards of confidentiality and professionalism. The Patient Admin Executive is often the first point of contact for patients, making it essential for them to possess strong interpersonal skills and a caring demeanor. In this fast-paced environment, organization and attention to detail are critical as they manage schedules, process insurance claims, and assist in the billing process, ensuring that the patient experience is seamless and efficient. This position not only demands an understanding of medical terminology and practices but also requires proficiency in using hospital management software to ensure that patient data is accurately recorded and easily accessible. By fulfilling these responsibilities, the Patient Admin Executive contributes significantly to the overall success and reputation of the healthcare institution.

Responsibilities

• Manage patient records, ensuring accuracy and confidentiality at all times.
• Coordinate patient appointments, surgery schedules, and follow-up visits efficiently.
• Serve as the primary contact for patient queries and administrative assistance.
• Communicate effectively with healthcare professionals to facilitate patient care.
• Process medical billing and insurance claims in a timely manner.
• Maintain a clean and welcoming front desk or reception area for visitors.
• Assist in the development and implementation of office policies and procedures.
• Prepare and distribute patient information materials and educational brochures.
• Handle patient registration and admission paperwork with attention to detail.
• Organize and maintain a record of annual health checks and immunizations.
• Monitor inventory levels and order office supplies as necessary.
• Provide administrative support to professionals within the healthcare facility.

Requirements

• Bachelor’s degree in healthcare administration or related field preferred.
• Minimum of two years’ experience in a healthcare or administrative role.
• Excellent communication and interpersonal skills are essential for this role.
• Proficiency in using Electronic Medical Record (EMR) systems is required.
• Strong organizational skills and the ability to handle multiple tasks effectively.
• Sound understanding of medical terminology and healthcare practices is needed.
• Ability to maintain patient confidentiality and demonstrate empathy at all times.