Patient Admin Executive 19N40

The Patient Admin Executive plays a crucial role in healthcare settings by ensuring that administrative operations run smoothly and effectively. This position requires an individual who is detail-oriented, organized, and able to multitask under pressure. Primary duties include managing patient records, coordinating with medical staff, and providing excellent customer service to patients and their families. The Patient Admin Executive acts as a liaison between patients and healthcare professionals, facilitating clear communication and smooth information flow. This role is vital in maintaining the efficiency of medical operations and improving the patient experience through prompt and accurate administrative support.

Responsibilities

• Maintain accurate and organized patient records and medical documentation.
• Coordinate appointments and schedule follow-up consultations for patients effectively.
• Act as a primary point of contact for patient inquiries and concerns.
• Ensure compliance with healthcare regulations and patient confidentiality requirements.
• Assist in the preparation and distribution of medical reports and billing information.
• Liaise with insurance companies to verify patient coverage and manage claims.
• Support healthcare professionals in maintaining efficient clinical schedules and plans.
• Facilitate effective communication between patients and medical staff members.
• Perform data entry and update patient information in the healthcare management system.
• Manage billing processes and ensure timely collection of patient payments.
• Provide top-notch customer service for all patient interactions and queries.
• Assist in administrative support for healthcare facility management and operations.

Requirements

• Bachelor's degree in healthcare administration or related field preferred.
• Proven experience in a medical administrative setting or similar role.
• Excellent organizational and multitasking abilities under time constraints.
• Strong knowledge of medical terminology and healthcare management systems.
• Exceptional communication and interpersonal skills with a customer service mindset.
• Detail-oriented with the ability to maintain accuracy in documentation and reporting.
• Ability to handle sensitive and confidential information with professionalism.