Job Description

Position Title: Partnership Lead

Location: UAE

Reporting To: Founder/Co-Founder

Employment Type: Full-Time

About The Role

DoubleTick.io is a leading WhatsApp CX platform serving over 10,000+ global businesses. With a dynamic team of 120+ professionals based in Mumbai, our mission is to empower businesses to harness the potential of business messaging as a powerful channel for growth, enabling customer relationships at scale.

We are seeking a dynamic and experienced Head of Global Partnerships to lead and scale our partnership ecosystem globally. The ideal candidate will play a critical role in identifying, establishing, and nurturing strategic alliances that drive business growth, expand market reach, and deliver exceptional value to our customers. This is a leadership position requiring a strong mix of strategic thinking, operational excellence, and relationship management skills.

Key Responsibilities

  • Strategic Partnership Development:
    • Identify, evaluate, and prioritize strategic partnership opportunities to support business objectives.
    • Develop a global partnerships strategy aligned with the company’s vision, goals, and market opportunities.
  • Partnership Management:
    • Build, nurture, and maintain relationships with key partners, including technology providers, resellers, affiliates, and other ecosystem players.
    • Drive joint business planning, goal-setting, and performance reviews with partners to ensure alignment and mutual success.
  • Market Expansion:
    • Work cross-functionally with sales, marketing, and product teams to launch partnerships in new and existing markets.
    • Negotiate and execute agreements to optimize revenue opportunities and operational efficiencies.
  • Leadership and Team Building:
    • Lead and mentor a global partnerships team, fostering a culture of accountability, innovation, and collaboration.
    • Set clear objectives, track KPIs, and ensure the team delivers against strategic partnership goals.
  • Revenue and Growth Impact:
    • Drive measurable business outcomes, including revenue growth, customer acquisition, and market penetration through partnerships.
    • Identify co-marketing opportunities and joint product development initiatives.
  • Market Insights and Trends:
    • Stay ahead of industry trends, competitors, and market dynamics to inform partnership strategies.
    • Represent the company at key industry events, forums, and partner meetings.


Key Qualifications

  • Proven experience (10+ years) in strategic partnerships, business development, or alliances in relevant industries, e.g., SaaS, technology, consumer products, etc..
  • Strong track record of building and scaling global partnerships with demonstrable revenue impact.
  • Exceptional negotiation, influencing, and relationship management skills.
  • Deep understanding of partnership models, go-to-market strategies, and joint value propositions.
  • Experience working across diverse markets and cultures, with a global mindset.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent leadership and team management abilities.
  • MBA or equivalent advanced degree is preferred but not mandatory.


What We Offer

  • Competitive compensation package with performance-based incentives.
  • Opportunity to work in a fast-growing company with a global footprint.
  • Leadership role with significant impact on the company’s growth trajectory.
  • Collaborative and inclusive work environment.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://doubletick.io Job Function: Sales
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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