paralegal

We are a personal injury firm serving Southern Colorado, looking for a Pre-Litigation Paralegal for our downtown Colorado Springs Office.

This is a pre-litigation role focused on moving cases from intake through settlement, not courtroom or trial support.

The ideal candidate is someone who takes ownership of their work, communicates clearly with clients, and keeps cases moving from intake through settlement.

You will prepare demand packages, manage medical records, track deadlines, and serve as a consistent point of contact for clients navigating the claims process.

This is hands-on work in a fast-moving environment. If you are organized, dependable, eager to learn and ask questions, and care about doing right by the people you serve, we want to hear from you!

Other Benefits Include

• Health, dental, and vision insurance
• 401(k) plan
• Limited hybrid work model
  
  

Compensation

$24 - $30 hourly

Responsibilities

Case Management & Deadline Compliance

• Manage an active pre-litigation caseload; track all deadlines, statutes of limitations, and procedural requirements
• Calendar case-critical dates; proactively flag delays, gaps, or risks to the supervising attorney
• Keep client files organized and current so attorneys can access complete, accurate information at any time
• Monitor client treatment status and coordinate with providers to keep the case file up to date
  
  

Legal Document Drafting & Research

• Draft correspondence and settlement demand packages under attorney supervision
• Prepare demand packages with supporting documentation and damage summaries
  
  

Medical Billing, Damage, & Financial Administration

• Review health insurance and MedPay ledgers; confirm coverage, identify all providers, track balances, and flag discrepancies
• Direct billing to the correct insurance or MedPay source for each claim; keep the process moving on the firms end
• Submit subrogation and provider reduction requests; track each to resolution
• Request and obtain all medical bills and records directly from providers to ensure the case is ready to advance to demand or settlement
• Track firm costs and client out-of-pocket expenses throughout the life of the case
• Draft disbursement sheets showing a full breakdown of costs, fees, and net client recovery at settlement
• Track collection agency activity and coordinate on outstanding balances during settlement administration
  
  

Client Communication & Service

• Serve as the clients primary point of contact through the pre-litigation phase; provide regular updates and answer questions clearly
• Document all client communications promptly and accurately in Filevine
  
  

Medical Records & Evidence Management

• Request, obtain, and organize medical records, bills, imaging, and evidentiary documents for each case
• Follow up with providers on outstanding records until received; do not let requests go stale
• Review records for accuracy; flag inconsistencies or gaps to the supervising attorney
  
  

External Coordination

• Communicate professionally with insurance adjusters, opposing counsel, medical providers, lienholders, and other case parties
• Coordinate and schedule mediations and case events as directed
• Liaise with lienholders and providers as part of settlement administration
  
  

Administrative & Operational Support

• File and manage case documents
• Complete other legal support tasks as assigned by supervising attorneys
• Flag workflow inefficiencies and share process improvement observations with the team
  
  

Qualifications

Required

• Strong written and verbal communication skills with clients, attorneys, providers, and outside parties
• Ability to manage a high-volume caseload with competing deadlines and without dropping details
• Strict confidentiality and sound judgment in sensitive matters
• Genuine empathy for clients navigating injury, financial hardship, and unfamiliar legal systems
  
  

Preferred

• 2+ years of paralegal experience
• Working knowledge of pre-litigation processes records, billing coordination, and case management software
  
  

About Company

We serve injured people at some of the most difficult moments of their lives. Our team is built around people who take their work seriously, hold themselves to a high standard, and genuinely care about the clients they serve.

You are trusted to do your job, manage your time, and make good decisions. We expect hard work and accountability in return.

Advancement and responsibility are tied to results and growth, not tenure or office politics. Standards are applied equally to all.

We value diverse perspectives and are deliberate about building a team where people from varied backgrounds and approaches are heard and taken seriously.

We are proudly veteran-owned, Colorado local, and patriotic.

If you can have a difficult conversation without making it personal, are not pretentious, and want to do work that matters, you will fit in here.

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