Outlet Manager

Job Location:

Avani Palm View Dubai Hotel & Suites

At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.

With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.

• Manage the day-to-day operations of La Sirene Restaurant, ensuring smooth and efficient service during all meal periods.
• Deliver exceptional guest experiences by maintaining high service standards and promptly resolving guest concerns and feedback.
• Lead, coach, train, and motivate the restaurant team to achieve service excellence and maximize team members engagement.
• Monitor restaurant performance through daily briefings, operational checklists, and service evaluations.
• Ensure compliance with Avani brand standards, HACCP food safety regulations, hygiene policies, and health and safety procedures.
• Control departmental costs, labor expenses, inventory, food and beverage costs, and operating budgets to achieve financial targets.
• Develop and implement revenue-generating initiatives including promotions, themed events, upselling strategies, and seasonal menus.
• Analyze sales reports, guest satisfaction scores, and operational KPIs to identify opportunities for continuous improvement.
• Manage team scheduling, payroll, performance evaluations, recruitment, and succession planning.
• Oversee inventory management, ordering, stock control, and supplier coordination to minimize waste and ensure product availability.
• Ensure restaurant ambience, cleanliness, table settings, and presentation consistently reflect luxury hospitality standards.
• Support marketing campaigns, social media promotions, and special events to increase restaurant visibility and revenue.
• Build strong relationships with regular guests, VIPs, and corporate clients to encourage repeat business and customer loyalty.
• Maintain accurate financial records, prepare operational reports, and achieve departmental revenue and profitability objectives.