Ops Admin Coordinator

DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. It’s a really exciting time to join us as there are lots of big developments happening in the logistics industry. Globalization, digitalization, and e-commerce are all shaping the way we work. We even have picking robots in our warehouses to help us do our jobs!

It’s about everyone working together and the sense of belonging, teamwork and collaboration that you will experience from day one. It’s also about our quest to consistently deliver excellence, so we’re always developing to make sure we remain the number one logistics company and a great place to work.

Currently, we are looking for a passionate and energetic Admin Coordinator to be based in Dubai, United Arab Emirates. Responsible for supporting day‑to‑day logistics operations, ensuring accurate shipment documentation, reporting, and customer service delivery while maintaining compliance and driving team performance.

Join us in connecting people and improving lives!

In this Admin Coordinator position

• Ensure timely and accurate inbound/outbound shipment documentation
• Maintain trackers, reports, and billing accuracy (invoices, rate cards, Oracle updates)
• Monitor and deliver against customer KPIs and service expectations
• Lead daily performance discussions and support monthly customer reviews (MBRs)
• Handle escalations, implement corrective actions, and support operational decisions
• Drive team performance, engagement, and continuous improvement
• Ensure adherence to SOPs, compliance standards, and customer requirements
  
  
  

• Minimum 3+ years experience in logistics, warehouse, or supply chain environment
• Experience in shipment documentation, reporting, and customer coordination
• Strong analytical, problem-solving, and organizational skills
• Ability to lead teams, manage KPIs, and drive performance
• Proficiency in MS Office and warehouse/logistics systems
• Strong communication, stakeholder management, and adaptability
• Experience with Free Zone documentation and customs clearance procedures.