Operations Support Officer 29D25

An Operations Support Officer is a critical role within an organization, providing essential administrative and logistical support to ensure smooth and efficient operations. This position typically involves a broad range of responsibilities, from coordinating office activities and managing schedules to handling various communications and supporting project execution. The Operations Support Officer serves as a vital link between different departments, ensuring that information flows seamlessly and operational processes are optimized. This dynamic role requires someone who is highly organized, detail-oriented, and capable of handling multiple tasks simultaneously. Success in this role contributes greatly to the overall functionality and productivity of the organization, making it a key position in the operational framework.

Responsibilities

• Coordinate daily operational activities to ensure seamless business functionality.
• Manage communication and coordination between different departments and teams.
• Maintain and update organizational documents and ensure accessibility to relevant staff.
• Assist in the planning and execution of various projects and initiatives.
• Implement and monitor operational policies and procedures for effectiveness.
• Support in scheduling meetings, preparing agendas, and documenting minutes.
• Analyze and report on operational performance metrics to management.
• Provide administrative support to senior management as required.
• Facilitate procurement processes by coordinating with vendors and suppliers.
• Handle customer inquiries and resolve issues related to operational processes.
• Ensure compliance with industry regulations and organizational standards.
• Contribute to process improvement initiatives to increase efficiency and effectiveness.

Requirements

• Bachelor’s degree in Business Administration or a related field preferred.
• Minimum of two years of experience in an operations support role.
• Strong organizational skills and ability to manage multiple tasks concurrently.
• Excellent verbal and written communication skills for effective interaction.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Demonstrated problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a team environment.