Operations & Shipping Specialist 11F25

The Operations & Shipping Specialist plays a critical role in ensuring smooth and efficient shipping processes within the organization. This position is responsible for coordinating and overseeing all aspects of shipping operations, from organizing the logistics of goods being transported to liaising with vendors, customers, and other stakeholders. The specialist ensures that all orders are processed in a timely manner, adhere to quality standards, and comply with regulatory requirements. The ideal candidate for this role possesses strong organizational skills, attention to detail, and the ability to troubleshoot issues effectively. With a focus on continuous improvement, the Operations & Shipping Specialist also identifies and implements ways to optimize shipping processes and logistics for cost efficiency and enhanced service delivery.

Responsibilities

• Coordinate and oversee all aspects of the shipping logistics process efficiently.
• Manage relationships with shipping vendors, ensuring services meet organizational standards.
• Develop and implement shipping strategies to improve workflow and reduce costs.
• Ensure compliance with all applicable shipping regulations and safety standards.
• Analyze shipping trends and metrics, providing reports to senior management regularly.
• Monitor inventory levels and coordinate with warehouse staff for timely order fulfillment.
• Resolve shipping issues and discrepancies promptly to minimize customer impact.
• Collaborate with internal departments like sales and customer service for seamless operations.
• Implement best practices for shipping operations to boost efficiency and effectiveness.
• Ensure all shipping documentation, including labels and packing lists, are accurate and complete.
• Conduct regular audits of shipping processes to ensure compliance and identify areas for improvement.
• Keep abreast of industry trends and new technologies to improve shipping operations.

Requirements

• Bachelor's degree in logistics, supply chain management, or related field preferred.
• At least three years of experience in shipping or operations within a similar industry.
• Proficient in logistics software and inventory management systems for tracking shipments.
• Strong analytical skills with the ability to interpret and report on shipping data.
• Excellent problem-solving skills to address and resolve shipping-related issues promptly.
• Effective communication skills for liaising with vendors, customers, and internal teams.
• Detail-oriented approach to managing documentation and compliance with regulations.
• Ability to work under pressure and handle multiple tasks with strict deadlines.