Operations Officer – Credit Administration 15J25

The role of an Operations Officer – Credit Administration is a vital position within the financial services sector, responsible for managing and overseeing the credit administration functions. This role plays a critical part in ensuring that credit operations run smoothly, credit risks are mitigated, and compliance with legal regulations is maintained. An Operations Officer in this position works closely with various departments to streamline processes, enhance accuracy in credit transactions, and maintain quality standards within the organization. The professional must possess excellent analytical skills, attention to detail, and a strong understanding of financial operations and credit systems. Furthermore, the position requires proactive coordination with clients, stakeholders, and team members to ensure efficient and effective credit operations that align with the company's objectives.

Responsibilities

• Oversee the daily operations of the credit administration department, ensuring all activities are conducted smoothly.
• Ensure compliance with internal policies and external regulatory requirements for credit administration functions.
• Coordinate with other departments to streamline credit processes and improve transaction accuracy.
• Develop and implement credit policies and procedures to enhance operational efficiency.
• Conduct regular audits and reviews to ensure compliance with company policies and state regulations.
• Assist in the preparation of credit reports and documentation for management review.
• Analyze credit data and financial statements to determine the creditworthiness of potential clients.
• Negotiate terms with clients to ensure favorable credit agreements aligning with company policies.
• Resolve customer and client issues, demonstrating exceptional problem-solving abilities.
• Maintain accurate records of all credit transactions and customer interactions for future reference.
• Monitor changes in credit policies and adapt operations accordingly to maintain efficiency.
• Train, mentor, and supervise junior staff to ensure they are aligned with departmental objectives.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field required.
• A minimum of 5 years of experience in credit administration or related field.
• Strong understanding of credit risk management and financial analysis techniques.
• Excellent analytical and problem-solving skills are essential for success in this role.
• Demonstrated ability to comply with regulatory requirements and internal policies.
• Proficiency in financial software and Microsoft Office Suite, particularly Excel.
• Exceptional communication and negotiation skills with a customer-focused mindset.