Operations Officer 09F25

The Operations Officer (09F25) is a vital role within our organization, tasked with ensuring the efficient and effective execution of operational strategies and procedures. This position is key in coordinating daily operations, facilitating communication across departments, and implementing policies that enhance productivity and ensure compliance with industry standards. As an Operations Officer, you will work closely with senior management to foster a smooth operational flow, address any emergent operational issues, and contribute to the strategic planning and decision-making processes. The ideal candidate will possess strong organizational skills, a keen eye for detail, and the ability to manage multiple priorities in a fast-paced environment. Your role will be instrumental in driving operational excellence and supporting the organization's growth and success.

Responsibilities

• Coordinate and oversee daily operations to ensure smooth business processes.
• Develop and implement operational strategies to streamline work processes.
• Collaborate with department heads to ensure alignment with organizational goals.
• Monitor operational performance against key performance indicators and metrics.
• Identify and address operational issues, providing timely solutions and improvements.
• Maintain compliance with industry regulations and internal policies and procedures.
• Prepare and present operational reports to senior management and stakeholders.
• Facilitate effective cross-departmental communication and cooperation.
• Manage operational budgets and optimize resources for maximum efficiency.
• Lead initiatives to improve workflow efficiency and reduce operational costs.
• Implement quality assurance programs to ensure high-quality service delivery.
• Provide operational support during strategic planning and business development activities.

Requirements

• Bachelor’s degree in Business Administration or a related field required.
• Minimum of 3 years of experience in an operations management role.
• Proficiency in using operational software and tools for efficiency improvements.
• Excellent problem-solving skills and attention to detail are essential.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Outstanding communication and leadership skills to guide team efforts.
• Ability to analyze data and create operational reports to drive decision-making.