Operations Manager - ResiComm Real Estate Asset Management

Job Requisition ID: 170231

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

To lead and manage the strategic and operational aspects of facilities management across the Dubai Festival City Residential and Commercial portfolio, ensuring optimal performance, compliance, and sustainability of assets.

This role ensures that all facilities are safe, compliant with regulations, and maintained to high standards, enhancing the comfort and satisfaction of residents and tenants while optimizing operational costs and asset longevity.

The Operations/Facilities Manager coordinates maintenance teams, contractors, and vendors, manages budgets, implements planned preventive maintenance programs and facilitates CAPEX projects to support the overall business objectives and sustain property value.

What you will do:

• Asset Management
• Strategic Facilities Management
• Hard and Soft Service Management
• Contract Management
• Supply Chain Management
• Capital projects
• Financial Management
• Emergency and Crisis Management
• Reporting
• Sustainable Facility Management
• Team Management
• Inter departments support
  
  

Required skills to be successful:

Job-Specific Skills:

• Technical Knowledge of Hard & Soft Services
• Contract & Vendor Management
• Budgeting & Financial Management
• Maintenance Planning
• Health, Safety & Environmental (HSE) Compliance
• Project Management
• Sustainability Practices
• Audit & Quality Assurance
• Team Leadership & People Management
• Technology & Systems Proficiency
• Crisis & Emergency Response.
• Stakeholder Communication
  
  

Behavioural Competencies:

• Leadership & Accountability
• Customer-Centric Approach.
• Collaboration & Teamwork
• Problem Solving & Decision Making
• Communication & Influence
• Attention to Detail
• Adaptability & Resilience
• Strategic Thinking
• Ethical Conduct & Integrity
• Continuous Improvement Mindset
  
  

What Equips you for the role:

Minimum Qualifications, Certification and Knowledge:

• Bachelor’s Degree in Mechanical or Electrical Engineering.
• Master’s Degree in Business Management/Property or Facility Management
• Certified Member of IFMA/IWFM or MRICS.
  
  

Minimum Experience:

• 10 years UAE experience in Facility Management
  
  

About Al-Futtaim Group Real Estate

The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.

Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.

AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

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