Operations Manager (225-914)

An Operations Manager plays a critical role in the management and oversight of business operations within an organization. They are responsible for ensuring that company operations run smoothly and efficiently, optimizing operational processes, and promoting operational excellence across the organization. This role requires strong leadership skills, strategic thinking, and an ability to communicate effectively. An Operations Manager liaises with different departmental heads to align internal operations with the company’s strategic goals. They analyze work flows, recommend improvements in operations, and implement changes that enhance efficiency and reduce costs. Engaging with staff, handling operational challenges, and ensuring compliance with industry regulations are also paramount tasks within their role.

Responsibilities

• Oversee daily operations of the organization, ensuring processes run efficiently.
• Develop and implement operational policies and strategies aligned with business goals.
• Collaborate with departmental heads to optimize processes and achieve objectives.
• Analyze data to identify inefficiencies and recommend improvements in operations.
• Ensure compliance with industry regulations and company policies to minimize risks.
• Lead operational projects to advance company efficiency and effectiveness.
• Maintain budgets, optimize expenses, and analyze financial performance metrics.
• Provide staff with guidance, support, and resources to execute their job functions.
• Foster a positive work environment that encourages professional growth and development.
• Monitor vendor relationships and manage supplier agreements to ensure quality service.
• Develop and maintain performance reporting systems to track operational efficiency.
• Prepare and present reports on operational status and progress to senior management.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven experience in operations management or related management roles mandatory.
• Strong analytical skills with the ability to solve complex operational issues.
• Excellent leadership skills with the ability to manage and motivate a team effectively.
• Exceptional communication skills, both written and verbal, for diverse audiences.
• Demonstrated ability to work under pressure and meet tight deadlines consistently.
• Proficiency with office software, enterprise resource planning systems, and databases.