Operations Executive

Who are Inchcape?

At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organisations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Contract type: Permanent

Location: UAE - Dubai

Main Purpose of Job

We are seeking a detail-oriented and proactive Operations Analyst to support our global government services team in executing and coordinating port operations. The ideal candidate will bring a structured mindset, strong analytical skills, and the ability to thrive in a dynamic, fast-paced maritime environment.

Key Responsibilities

• Coordinate and support port call execution for government and defence clients, ensuring accurate documentation and timely service delivery.
• Liaise with internal stakeholders and global offices to ensure smooth handling of vessel operations.
• Communicate professionally with clients, agents, and service providers via email and calls to clarify requirements and updates.
• Monitor operations data and service logs for accuracy, escalating discrepancies when needed.
• Assist in preparing reports, quotations, and financial reconciliations using Excel and internal systems.
• Maintain and update operational trackers, port performance metrics, and vessel movement schedules.
  
  

Preferred Qualifications & Skills

• 3–6 years of relevant experience in operations, logistics, maritime, or defence contracting.
• Prior exposure to naval operations or working with Navy ships is highly desirable.
• Proficient in Microsoft Excel, including use of formulas, pivot tables, and data analysis tools.
• Excellent verbal and written communication skills; professional and concise email etiquette is essential.
• Demonstrated ability to work across time zones with geographically dispersed teams.
• Organised, dependable, and capable of prioritising under pressure.
• Familiarity with documentation related to port services, customs, or government logistics is a plus.
  
  

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

• A retirement savings plan
• Life assurance
• Holiday
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events
  
  

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

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