Operations Associate

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

The Operations & Trade Support Associate plays a critical role in ensuring the smooth daily functioning of the broker-dealer by supporting trade execution, operational processes, settlements, reconciliations, and regulatory compliance. This role is responsible for facilitating trade support activities, monitoring risk, and collaborating closely with our Clearing, Compliance, Finance, and Customer Experience teams.

The ideal candidate is detail-oriented, highly analytical, and comfortable operating in a fast-paced, time-sensitive environment. This role also provides support during internal/external audits, regulatory exams, and ad-hoc firm initiatives, all while delivering a first-class client experience.

The opportunity

• Perform trade and position reconciliation to ensure accurate reporting and readiness for trading activities by clearing trade discrepancies
• Ensure that daily settlements are complete by working with the operations team, finance & treasury, and our clearing and custody broker
• Work with clearing firm to resolve service issues, identify processing gaps and systemic issues
• Work with the compliance team to execute the firms supervisory policies and procedures
• Manage corporate action processing, such as dividends and stock splits, ensuring accurate reflection in client accounts
• Complete regulatory reporting tasks, including CAT reporting, rule 606, and best execution analysis
• Assist with operational compliance, finance, and new product initiatives
• Continually seek out and implement efficiencies and process improvements. Actively analyze problems and implement corrective action
• Assist with regulatory inquiries and exams, including document and data retrieval
• Perform periodic enhanced reviews, specifically related to trade reporting
  
  

Skills You Should HODL

• Must have Series 7
• 4-5 years brokerage operations, trade support, or financial services experience
• Understanding of operational controls and regulatory compliance standards
• Ability and willingness to cover other shifts as needed
• Proficiency with operational tools, third-party clearing arrangements & systems, and productivity platforms (Slack, G-Suite, etc.)
• Strong analytical, problem-solving, and communication skills
• Ability to work independently, manage multiple tasks, and operate under time-sensitive conditions
  
  

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you dont fully meet the listed requirements, especially if youre passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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