Onsite Content Associate

Role Summary

This role is open to any location.

The Onsite Content Associate is responsible for updating, managing, and maintaining onsite content across the website and app using Strapi CMS and Magneto CMS. The role ensures all updates are accurate, timely, visually consistent, and aligned with Growth team objectives.

Key Responsibilities

• CMS Management (Strapi &Magento)
• Update and publish onsite content including banners, category pages, product highlights, campaign pages, and in-app HTML content blocks.
• Execute dynamic content changes supporting Growth campaigns, A/B tests, experiments, and personalization journeys.
• Maintain content consistency, accuracy, and adherence to brand and UX standards.
• Growth & Campaign Support
• Work closely with the Growth team to implement content changes for marketing campaigns, user journeys, and tactical pushes.
• Upload and manage creative assets across the platforms.
• Assist in personalization tasks such as updating popups, onboarding flows, and multi-step forms.
• Content Execution
• Create structured pages, forms, and feedback screens using CMS tools.
• Ensure responsiveness, clean layouts, and usability across devices.
• Cross-Functional Coordination
• Coordinate with Design, Product, Tech, and Marketing for content requirements and approval workflows.
• Communicate updates, timelines, and dependencies clearly.
• Maintain documentation or version logs where needed.
• Quality Assurance
• Perform thorough QA checks on all CMS updates before go-live.
• Validate links, assets, tracking behaviors, and form functionality.
• Ensure a smooth, error-free user experience across platforms.
  
  

• Experience working with CMS platforms (Strapi and/or Magneto preferred).
• Strong attention to detail and a QA-first mindset.
• Ability to collaborate with Growth, Design, Product, and Marketing teams.
• Strong communication and task ownership.
  
  

• Basic understanding of HTML/CSS for minor content adjustments.
• Experience working on personalization tools (CleverTap, Dynamic Yield, etc.).
• Comfort with building simple layouts or forms inside CMS.
  
  

• Supporting event-tracking documentation and personalization setup.
• Converting simple prototypes into CMS-based layouts.
• Improving CMS workflows for speed, accuracy, and efficiency.