Online Merchandiser 09N25

As an Online Merchandiser, you will play a critical role in driving the online presence and sales of our products. You will be responsible for ensuring that our online store is visually appealing, easy to navigate, and accurately represents our products. This role requires a mix of creativity and analytical skills, as you’ll need to understand customer behavior and use data to enhance the customer experience. You will work closely with the marketing and sales teams to optimize product listings and categories for increased visibility and sales conversion. Your ultimate goal is to transform online visitors into loyal customers by providing an engaging and seamless shopping experience.

Responsibilities

• Create and maintain product listings with detailed descriptions and engaging images.
• Collaborate with the marketing team to implement promotional strategies on various platforms.
• Analyze online sales data to identify trends and customer preferences.
• Optimize product placement and navigation to enhance user experience and sales.
• Stay updated with e-commerce trends to ensure a competitive online presence.
• Manage inventory levels to ensure product availability and timely restocking.
• Coordinate with customer service to address queries and improve customer satisfaction.
• Develop and execute strategies to increase website traffic and conversion rates.
• Monitor competitors’ activities to identify opportunities and challenges in the market.
• Regularly update and refresh product categories to maintain a fresh storefront.
• Generate insights and reports to guide the strategic decision-making process.
• Ensure all content complies with brand guidelines and policies for consistency.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience in e-commerce or online merchandising roles.
• Strong analytical skills to interpret data and enhance customer experience.
• Excellent organizational skills with the ability to manage multiple tasks.
• Creative mindset with a keen eye for detail and design.
• Familiarity with SEO practices to optimize product listings for search engines.
• Proficiency in using e-commerce and analytics platforms such as Shopify and Google Analytics.