Oncology Customer Experience Intern

Johnson & Johnson

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices, and diagnostics markets. There are more than 265 Johnson & Johnson operating companies employing approximately 126,500 people and with products touching the lives of over a billion people every day, throughout the world.

Thriving on diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Sector/Organization Overview

We are Janssen. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it.

Summary of the job:

·      The Oncology Customer Experience Intern will serve as the dedicated customer engagement resource supporting oncology healthcare professionals across the UAE. Rather than operating as a traditional product sales representative, this role focuses on delivering value beyond the medicine by coordinating stakeholders, facilitating timely patient access, and ensuring an exceptional customer experience throughout the oncology care pathway.

·      Working closely with the Senior Product Manager and cross-functional teams including Medical Affairs, Market Access, Diagnostics, Commercial Excellence and Patient Support, the intern will become the primary operational point of contact for oncologists, oncology nurses, pharmacists, pathology laboratories and diagnostic partners.

• The objective of the role is to simplify the customer journey, remove operational barriers, accelerate the pathway from diagnosis to treatment initiation, and generate actionable field insights that improve patient care and organizational effectiveness.