OliOli Dubai Play Facilitator - Part Time

Position: Play Facilitator - Part Time

Location: Dubai, UAE

Executive Summary

Join an amazing group of people at OliOli® and help their mission to deliver exciting, joyful, differentiated, world-class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.

OliOli® (means joy in the Hawaiian language) is a multiple award-winning contemporary childrens museum that opened to rave reviews in 2017.  Founded by a group of parents who are passionate about open-ended non-judgmental play, OliOli® entails 8 interactive galleries comprising over 45 hands-on exhibits.

The awesome team at OliOli® comes from over 10 countries including United States, Scotland, Switzerland, Colombia, India, Philippines, South Africa, Saudi Arabia, Pakistan, Latvia, and Jordan. Find out more information about OliOli® @ www.olioli.ae or www.instagram.com/olioliuae.

The Play Facilitator will be responsible for fulfilling OliOli®s vision of creating awesome experiences and memories for children. Interns act as OliOli®s brand ambassadors, with the primary objective of engaging with all visitors in an empathetic, thoughtful, and joyful manner. This will be a part-time role.

KEY DUTIES & RESPONSIBILITIES

Visitors Experience and Service

• Be an ambassador for the OliOli® brand; ensure that every visitors experience at OliOli® meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive, and memorable interactions with a friendly and sincere approach
• Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibits areas and program.
• Provide excellent guest service, and facilitate visitors experience and journey through a proactive and thoughtful interaction

• Comfortably facilitate and manage exhibits spaces and components

• Collect and communicate visitors feedback and suggestions
• Follow and perform the daily opening/closing protocols and procedures.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job

Exhibits area / Education

• Have an honest and comprehensive understanding of OliOli®s philosophy and developmental, pedagogical, and other learning objectives
• Understand and stay current with the exhibit and program initiatives
• Participate in training programs designed to enhance interaction with visitors in the OliOli® manner
• Provide a safe environment for all of the guests at OliOli®, especially the children.
• Communicate any safety issues regarding exhibits components and Adhere to all policies and procedures of OliOli®
• Assist visitors in case of an incident or an emergency

QUALIFICATIONS

• Ability to work on weekends and public holidays as it's our busiest time!
• Uniform/dress code is required
• Candidates should possess their own visa
• Excellent grasp of the English language. Arabic is a plus
• Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous