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Job Description

The role involves assisting Business Banking clients with their onboarding journey in the shortest possible time while ensuring complete adherence to the bank’s controls and standards. The key responsibilities include maximizing the number of account applications successfully completed every month and generating Liability balances and Fee income for the bank, providing guidance to clients when required, and taking end-to-end ownership of each application

  • The Key Performance Indicators (KPI) for this role include:
    • Sourcing new to business banking current accounts
    • Ensuring the account is funded as per expectations defined in KPI
    • Generate Fee income for the bank including:
    • Foreign Exchange
    • Trade
    • Bancassurance
    • Deposits
    • Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.
    • Present and sell all business banking products & services to potential customers in an ethical structured & professional manner.
    • Achieve monthly sales targets in the financial year.
    • Maintaining and developing relationships with customers to enhance the cross-sell opportunities.
    • Adhere to Banks KYC & AML policy.
    • Ensure that the KYC guidelines are adhered while onboarding the business banking customers
    • Conducting micro marketing activities that include participation in various Business Banking events and other direct marketing activities.
    • Handling objections with a view to increase take-up rates.
    • Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
    • Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
    • Sales profile that require confidence, persistence, personality and ability to engage with the customer effectively
    • UAE experience and driving license is mandatory
    • Basic knowledge of products, service policies and processes of Business Banking.
    • Graduate any discipline with 2-3 years banking sales experience


    Job Details

    Role Level: Entry-Level Work Type: Full-Time
    Country: United Arab Emirates City: Dubai
    Company Website: https://www.mashreqbank.com/uae/en/corporate/home Job Function: Sales
    Company Industry/
    Sector:
    Banking

    What We Offer


    About the Company

    Corporate and Investment Banking GroupAt Mashreq, our aim is to innovate and distinguish our relationship banking approach, leveraging our long-standing heritage in Corporate & Investment Banking. Our strategic focus is to offer a best-in-class, expertise-led coverage model to our clients. We do this across multiple industries, supported by intelligence and industry know-how. We have chosen to re-align our relationship teams into industry verticals that best serve your corporate needs. We are here to be your true banking partner and deliver customized solutions that add value to your business. We focus on building rewarding relationships and differentiated customer experiences.International Banking GroupMashreq’s international presence spans across 11 countries outside UAE.With branch presence in USA, UK, Egypt, India, Kuwait, Qatar, Bahrain and Hong Kong, alongside Representative Offices in Pakistan, Nepal and Bangladesh, we provide global reach and robust regional banking solutions.We offer extensive Corporate Banking services to customers in Bahrain, Egypt, Kuwait, Qatar and India; and Retail Banking services in select countries. Mashreq’s global presence helps in supporting franchise client needs internationally and international client needs across our franchises.We take pride in our knowledge of our markets, differentiating ourselves from the competition with state of the art products and channels, a global footprint and the ability to connect national markets.Financial Institutions services constitute a major segment of our International Business. With decades of rich FI experience, full spectrum of FI services, presence in major money markets, extensive network of correspondents, clearing capabilities in most presence countries and highly experienced relationship teams, we are a major FI services provider in Asia, Europe, GCC and Africa.We aim to be your financial partner not only in the UAE, but also in the GCC and beyond.

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