Office Manager

Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on their own websites and through hundreds of marketplaces. Pattern works with some of the most recognized brands such as Thorne, Naturelo, Marshall, Nutricost, MegaFood, TIGI, Hair Burst and Sage and it ranks among the top 5 Amazon sellers globally. Pattern is expanding and we are looking an Office Manager to join the team.

The Office Manager is responsible for creating a safe and inviting office area. They primarily are responsible for answering phone calls, managing conference rooms, greeting visitors and employees, and aiding in other administrative tasks.

Essential Duties And Responsibilities

• Welcome and host visitors
• Create and maintain a safe, clean, and inviting reception area
• Prepare office spaces and conference rooms as needed
• Answer, screen, and forward incoming phone calls
• Organise and schedule appointments
• Track office supply inventory and engage new suppliers
• Receive all incoming mail and packages
• Manage executive and conference room calendars
• Collaborate with building manager regarding events, culture, and other issues
• Assists other departments with clerical needs
  
  

What do I need to thrive in this role?

• A High School Diploma or GED
• Experience in an administrative support role
• Positive attitude and friendly demeanor
• Exceptional attention to detail
• Outstanding verbal and written communication skills
• Excellent computer literacy, including Microsoft Office products
• Self-motivation, amazing organizational skills, and ability to multitask
  
  

We Are Looking For Individuals Who Are

Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

Team of Doers - Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

An initial phone interview with Pattern’s talent acquisition teamA video interview with a hiring managerA 2 nd stage video interview with a presentationA final interview with the MENA General Manager

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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