Office Management - Senior Associate - Finance And Concierge Lead

Job description:

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.  

IFS is a network of specialist support professionals, which includes Clients & Markets, Finance, Human Capital, Marketing & Communications, Office Management, Risk & Quality, Technology, to name a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business. 

Office Management at PwC Middle East ensures our offices operate seamlessly and deliver an exceptional experience for both our people and clients. This function manages facilities, workplace services, and day-to-day operational support across the region—creating environments that foster collaboration, productivity, and well-being. Through meticulous coordination, responsive assistance, and a commitment to excellence, we enable smooth operations and a professional setting that reflects PwC’s values and purpose. 

As a Office Management-  Senior Associate . Responsibilities include but are not limited to: 

• Financial 
• Adhere to the allocated budget for the Office Services function 
• Propose costs saving solutions as appropriate 
• Work with procurement with regards to office needs (supplies, consumables) 
• Prepare purchase orders for all office management supplies, rent, utilities and service charges 
• Customer 
• In line with Procurement guidelines, provide office services supplies 
• Coordinate local events, office events with close liaison with the Office Manager 
• Coordinate printing and binding requests 
• Facilitate New Hire on-boarding process via coordinating inductions and other matters with HR 
• Notify HC, IT and receptionist of new hires/departures, and provide/remove security passes and access to office as appropriate 
• Handles and reports ad-hoc issues arising 
• Acts as an interface between administrative staff and management 
• Manage external archiving if relevant 
• Oversee couriers , post room, and printhub 
• Provide coaching and support for junior teams if applicable 
• Internal Process 
• Manage Office administrator assignment and conflicts 
• Adhere to policies and procedures set by management 
• Coordinate Customer Service Advisor’s schedules, reviews timesheets and manages leave 
• Liaise with office landlord 
• Fire safety warden and First Aider 
• Manage local office petty cash and LPOs 
• Learning and Growth 
• Follow up closely on the daily operation of junior staff to ensure support for office operation is being well maintained and provided fairly to all office users 
• Standardise and improve efficiency of internal office management processes 
• Training new office management team members 
• Performance management of direct reports 
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed 

• Education 
• Bachelors degree required 
• Language 
• Fluency in spoken and written English, proficiency in Arabic is an advantage 
• Overall Experience 
• Strong knowledge in financial reporting 
• 5+ years experience of providing office services in a professional services environment, or equivalent internal experience 
• Specific Skills
• Experience with a professional services firm preferred 
• Prior people management/team lead experience preferred 
• Knowledge and Skills 
• Extensive knowledge of associated computer software (e.g. Microsoft 
• Office 97 especially Word, PowerPoint, Excel, etc.) 
• Ability to identify problems and resolve them 
• Ability to make decisions without prior reference 
• Clear and concise communications at all levels 
• Strong managerial presence and attention to details 
• Ability to work accurately whilst under tight time constraint and high-quality standards 
• Knowledge of the Firms supply contracts 

At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.  

At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.  

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