Office Assistant

Company: IIQAF Group
Location: Dubai, United Arab Emirates
Industry: Insurance
Employment Type: Full-Time
Salary: AED 5,000–6,500 per month

Job Summary

IIQAF Group is seeking a dependable and organized Office Assistant to support daily office operations, administrative activities, document management, and general workplace coordination within the insurance industry in Dubai, UAE. The successful candidate will assist with filing, photocopying, scanning, office supply management, document delivery, meeting arrangements, and routine administrative tasks to help maintain an efficient and professional working environment.

This position is suitable for candidates seeking opportunities as an Office Assistant, Office Support Assistant, Administrative Support Assistant, Office Helper, or General Office Assistant. Experience in an insurance company, insurance brokerage, financial services organization, or corporate office is an advantage. The ideal candidate will be reliable, organized, service-oriented, and able to support employees and departments with day-to-day operational requirements.

Key Responsibilities

• Provide general office support to ensure daily administrative activities run smoothly and efficiently.
• Maintain organized physical and electronic filing systems for correspondence, forms, invoices, insurance documents, and other office records.
• Assist with photocopying, scanning, printing, binding, sorting, and distributing documents.
• Deliver documents, files, letters, and internal correspondence to the appropriate departments or authorized personnel.
• Support administrative teams with organizing insurance policy documents, customer forms, claims paperwork, and other business records.
• Assist with data entry, document labeling, file indexing, and routine record updates as assigned.
• Receive, sort, and distribute incoming and outgoing mail, courier deliveries, and office correspondence.
• Help prepare meeting rooms, arrange seating, organize stationery, and support internal meetings when required.
• Monitor office stationery, printer supplies, pantry items, and other consumables, and inform the supervisor when replenishment is needed.
• Assist with maintaining a clean, tidy, and organized office environment, including shared workspaces and meeting areas.
• Support the collection and delivery of documents between administration, finance, underwriting, claims, and other departments.
• Assist with basic office errands, including authorized document submissions, courier coordination, and collection of office supplies.
• Maintain records of document dispatches, deliveries, stationery usage, and other routine office activities.
• Help employees locate files, forms, office supplies, and administrative materials when needed.
• Assist with preparing envelopes, labels, document packs, and files for internal distribution or authorized external dispatch.

Required Qualifications

• High school diploma or equivalent qualification is preferred.
• Previous experience as an Office Assistant, Office Support Assistant, Office Helper, Administrative Assistant, or General Office Assistant is an advantage.
• Experience in a corporate office, insurance company, insurance brokerage, financial services organization, or administrative department is beneficial.
• Basic understanding of office procedures, filing systems, document handling, and general administrative support.
• Familiarity with photocopiers, scanners, printers, office stationery, and basic office equipment.
• Basic computer knowledge, including email, Microsoft Word, and simple data entry, is an advantage.
• Ability to organize documents, maintain files, and distribute correspondence accurately.
• Understanding of the importance of confidentiality when handling customer information, insurance records, and internal company documents.
• Ability to follow instructions, complete assigned tasks, and maintain an organized working environment.
• Good time management and the ability to prioritize routine office duties.
• Professional conduct, punctuality, reliability, and a willingness to assist colleagues.
• Ability to communicate courteously with employees, visitors, couriers, and service providers.