Office Administrator

•            Manage external contacts for the Business Banking Head, proactively understanding who they are, which are priority contacts and keeping track of periodic communication needed for priority contacts.

•            Design filing systems, ensure filing systems are maintained and up to date and Ensure protection and security of files and records.

•            Ensure effective transfer files and records.

•            Transfer and dispose records according to retention schedules and policies.

•            Report to Business Banking Head on regular basis the daily correspondence with service providers as well as the business partners.

•            Manage service staff, temp staff & client receptionists.

•            Handling internal memos for the department & also the external communications with external service providers/parties.

•            Responsible for consolidating all performance appraisals of team members & coordinate with HR for the same.

•            Manage all the office expenses related to stationary, printings, premises, and other amenities.

•            Coordinate with Facility Management department related to any premises issues.

•            Handle the interview appointments & recruitment agencies for the Business Banking Head.

•            Coordinate with IT for on boarding of the new staff members & any additional requirement related to technology. 

•            Oversee the team events/gathering for Business Banking.

•            Compliance with ADIB internal guidelines/policies & adhere to ADIB standards & values.

•            Act as part of contact for general administrative matters and support issues as and when required.

•            Handle confidential information in a professional and discreet manner.

•            Handle Leave and Training plans.

•            Manage Business Continuity requirements related to planning, implementing and testing for the unit/dept.