MS Dynamics CRM Consultant

Job Description

Job Title: MS Dynamics CRM Consultant

Job Location- Dubai

Job Description:

Assist across all phases of the project (e.g. Plan, Analyse, Design, Build, and Test).

• Support the design of conceptual architecture and technical solutions.
• Enhance the efficiency of the development, testing and release process.
• Implementation of complex programs.
• Ensure technical issues are resolved in a cost-effective, efficient, and timely manner.
• Adhere to the software development standards.
• Technical documentation on work items which consists of technical risks and issues, and actively work to avoid, mitigate, and resolve risks and technical debt.
  
  

• Minimum 2 certifications from the following:
• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
• Minimum 8 Years MSD CRM experience.
• Minimum 5 Years’ experience in working as a MSD CRM Consultant.
• Minimum 2 End to End implementation experience.
• Implemented 2-3 Different sectors or industry
• Knowledge of CRM Cloud and On-Premises both required
• CRM migration from On-Premises environment to Cloud should be mandatory.
  
  

• Experience in implementing online (cloud) CRM solutions
• Good experience in implementing MSD CRM Sales, Customer Service, Marketing modules
• Deep understanding of best practices.
• Exceptional analytical and problem-solving skills.
• Knowledge in Azure technologies like Azure Functions, Logic Apps developments are advantageous.
• Experience in public sector is desirable.
• Proficient in related technologies such as Microsoft Flow, Office 365, SSRS, SSIS, SharePoint, Microsoft Azure and Power BI, Microsoft Azure (LogicApps, Azure Functions, Data Factory), Groups or Teams, Omni Channel, PowerApps and Common Data Services.
• Experience in developing and designing technical solutions such as custom development for Dynamics 365 Customer Engagement , Dynamics CRM (Javascript, C# plugins/Workflows, Web development, Systems integration)
• Experience in enterprise integration patterns such as SOAP web services, RESTful APIs, API management, SOA frameworks, as well as options such as ETL.
• Experience in MS SQL and Oracle Queries (Table, Views, Functions, Procedures, Packages) should be mandatory.
• Experience in using the Scrum agile framework and use of tools