Mortgage Coordinator

Job Description

• Execute the process of collecting necessary certifications and documents, from DAMAC clients opting for availing of the mortgage products offered by the partnered UEA banks, needed to facilitate the end-to-end mortgage grant paperwork from loan origination to closing.
• Maintain constant contact with all parties relevant to the mortgage application ensuring required mortgage and insurance documentation is complete, facilitating the exchange of contracts deal.
• Perform the review, indexing, and scanning of the mortgage documents received by the borrowers in an accurate manner for completeness to be used by the bankers for the processing of the deal.
• Continuously track and monitor the status of the borrower’s mortgage deal application process and communicate the same to the client to achieve greater client satisfaction.
• Arrange required communication between bankers, loan officers, and DAMAC clients to assist timely processing and closing of the mortgage deal file.
• Coordinate the MIS activities pertaining to the mortgage function as per the process to ensure compliance
• Update and maintain database information for the clients opting for the mortgage deals & related important terms, bad debts, and cancellation of mortgage deals to aid in the evaluation of the department’s performance and formulation of improvement plans by the upper management.
• Develop and manage all internal communication systems regarding the mortgage deals of the clients within DAMAC to ensure effective and consistent information sharing.
• Provide prompt resolution of DAMAC clients’ queries and issues related to the respective mortgage deals.
• Assist the internal allied teams at DAMAC in performing loan reviews, audits, and regulatory examinations as per requirement.
• Work with the flexibility to accommodate short notice requests and last-minute arrangements when required by the clients/bankers to ensure the successful completion of the deal as per the client’s and company’s business interests.