The role of a Clinical Education Specialist is primarily to deliver and co-ordinate training on GE Healthcare’s products. This training is mainly delivered at a hospital site but also remotely using digital methods. The Clinical Education Specialist owns support within the Molecular Imaging installed base.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world
Job Description
Roles and Responsibilities
You will provide onsite clinical applications training to user’s equipment in given modality area
You co-ordinate installations and initial clinical applications alongside sales, service and the Clinical Education Manager
You conduct high quality application trainings at customer sites to ensure customers safe and effective use of GE equipment’s, maximizing image quality and productivity
You will be maintaining satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs
You promote unique differentiators based on customers clinical needs, competition, values and benefits sought.
You continuously develop and improve a network of key opinion leaders within the assigned territory
You support Trade show/Workshops/show sites/Customer visits
You support the deployment of digital tools and embrace the digital transformation of clinical education
You document trainings, site visits and Customer interactions as per the local protocol
You deliver customer presentations at Classroom Education days and user events
Required Qualifications
Based on a Radiographer or biomedical engineering degree you bring a significant experience in Molecular Imaging (Nuclear Medicine/PET)
You have excellent interpersonal skills including team working and good communication skills
You are self-motivated and have the willingness to take the initiative to identify opportunities for improvement and take actions to improve
You are team oriented with a customer satisfaction mindset
You are able and willing to be flexible/adapt to changing work environments
You are able and open to travel and be at customer sites 70 to 80% of the working time (annual average)
You speak and write English fluently
Desired Characteristics
You bring a post-graduate qualification in Nuclear Medicine
You have the experience working with GE products
You are experienced in conducting training in Molecular Imaging
Any experience working in other modality such as CT or Xray is a bonus
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