KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.
But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world.
Today we have more than 180 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market.
Wanna join us on this exciting ride?
Job Description
The Mobile Workshop Mechanic will be responsible for providing on-site vehicle inspection, diagnosis, maintenance, and minor repair services at customer locations. The role requires strong technical knowledge, safe driving skills, and the ability to operate independently and manage a mobile workshop vehicle across the UAE.
Key Responsibilities
Perform vehicle inspections, diagnostics, preventive maintenance, and minor repairs at customer locations.
Identify vehicle faults and recommend appropriate repair solutions.
Carry out basic mechanical and electrical repairs using mobile workshop tools and equipment.
Conduct battery checks, battery replacement, oil and filter replacement, brake inspections, tyre-related services, and other minor repairs.
Ensure all work is completed according to company quality and safety standards.
Maintain accurate service reports, inspection findings, and job completion records.
Ensure all tools, equipment, spare parts, and consumables are properly maintained and available in the mobile workshop.
Keep the mobile workshop vehicle clean, organized, and in good operating condition.
Follow all UAE road safety regulations and company driving policies.
Travel to customer locations and provide timely on-site assistance.
Maintain professional communication and customer service standards when interacting with customers.
Escalate major or complex repairs to the workshop or technical team when required.
Support emergency roadside assistance and breakdown-related services, when applicable.
Requirements
Skills & Qualifications:
Diploma / ITI / Certificate in Automobile Engineering.
Minimum 2–3 years of experience as an Automotive Mechanic; experience in a mobile workshop or roadside assistance is an advantage.
Valid UAE Driving License is mandatory.
Must be familiar with UAE roads, major highways, routes, and locations.
Strong knowledge of vehicle mechanical and basic electrical systems.
Ability to diagnose and resolve common vehicle faults independently.
Good knowledge of automotive tools and diagnostic equipment.
Ability to work independently and manage multiple service calls efficiently.
Good communication and customer service skills.
Ability to work outdoors and under different weather conditions.
Must follow all health, safety, and environmental regulations.
Preferred Skills
Experience working with multiple vehicle brands and models.
Knowledge of OBD/diagnostic tools.
Experience in roadside assistance or mobile vehicle repair.
Basic knowledge of automotive AC systems, batteries, tyres, brakes, and preventive maintenance.
Strong problem-solving and time-management skills.
Key Performance Indicators (KPIs)
Customer satisfaction and service quality.
First-time fix rate.
Response and job completion time.
Accuracy of vehicle diagnosis.
Compliance with safety and company procedures.
Proper maintenance and utilization of mobile workshop tools and vehicles.
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