Mobile Phone Technician 01D25

We are seeking a skilled and motivated Mobile Phone Technician to join our team. As a Mobile Phone Technician, you will be responsible for diagnosing, repairing, and maintaining mobile devices, including smartphones and tablets. You will operate in a fast-paced environment where precision and attention to detail are paramount. Your technical expertise will play a critical role in ensuring our customers receive top-notch service and support. If you are passionate about technology and excel at problem-solving, this is an excellent opportunity to advance your career in the mobile technology sector. Your work will directly impact customer satisfaction and device performance, aligning with our goal of delivering high-quality service and solutions.

Responsibilities

• Diagnose and troubleshoot hardware and software issues on mobile devices.
• Repair and replace damaged or malfunctioning components of mobile phones.
• Perform software installations and updates for mobile operating systems.
• Maintain an organized inventory of mobile phone parts and tools.
• Provide exceptional customer service and support during repair processes.
• Adhere to all safety rules and regulations when handling electronic devices.
• Record and document all work performed and repairs conducted.
• Collaborate with team members to solve complex technical issues effectively.
• Stay updated with the latest mobile technology trends and repair techniques.
• Ensure all repaired devices pass quality assurance checks before customer return.
• Consult with customers to understand device issues and provide accurate solutions.
• Maintain a clean and organized work station for efficient service delivery.

Requirements

• Proven experience as a mobile phone repair technician or similar role.
• Strong technical knowledge of mobile devices, components, and functionalities.
• Ability to diagnose and resolve hardware and software issues promptly.
• Excellent hand-eye coordination and proficiency in using repair tools.
• Exceptional communication skills to work effectively with customers and team members.
• High attention to detail and commitment to delivering quality service.
• Availability to work flexible hours, including weekends, as needed.