Minibar Attendant

Job Location:

NH Collection Dubai The Palm

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

As a Minibar Attendant, you will be responsible for ensuring that guest room minibars are accurately stocked, maintained, and presented according to hotel standards while providing efficient and discreet service to our guests.

Key Responsibilities

• Check and replenish minibars in assigned guest rooms according to established par levels and standards.
• Record minibar consumption accurately and ensure charges are posted or communicated according to hotel procedures.
• Check expiry dates, product quality, packaging, and presentation of all minibar items.
• Maintain proper stock levels and assist with minibar inventory and stock control.
• Ensure minibar equipment and storage areas are clean, organized, and hygienic.
• Report missing items, damaged equipment, maintenance issues, or unusual findings promptly.
• Follow established procedures when entering occupied rooms and respect all "Do Not Disturb" signs and guest privacy.
• Coordinate with Housekeeping, Front Office, Finance, and Food & Beverage teams when required.
• Minimize wastage and ensure proper rotation of products using FIFO procedures.
• Maintain accurate records of minibar stock, consumption, and replenishment.
• Follow all hotel food safety, hygiene, health and safety, and brand standards.
• Provide courteous and professional service whenever interacting with guests.
  
  

• Previous experience in minibar, housekeeping, room service, or hotel operations is preferred.
• Basic knowledge of inventory and stock-control procedures.
• Good attention to detail and numerical accuracy.
• Basic English communication skills.
• Guest-focused, reliable, and able to work independently.
• Flexible to work shifts, weekends, and public holidays.