Meet customers with pleasant appearance on their arrival to Service Reception and guide them properly with courtesy
Responsibilities
Functional Roles and Responsibilities
Provide an efficient and courteous welcome to the customers by arranging to seat them and keep them comfortable till they are attended by the Service Advisor with minimum waiting time.
Being responsible for creating an initial impression about the company, strictly follow the dress code.
Update appointment board on daily bases and explain the importance of appointment to the customers who come without appointment.
Incase of overcrowding in reception, manage the situation efficiently to ensure customers are happy. Assist in maintaining courtesy/ loaner cars.
Ensure reception area is kept clean and arrange to remove vehicles as soon as possible.
Assist customers in all possible ways to ensure their business needs are met.
Call customers to remind them of their service appointment
Qualifications
Qualifications & Experience
High School level educated & PC literate
Pleasant personality and helping attitude
Cordial and effective communication (bilingual is added advantage)
Punctual and respect for time
Al Tayer Motors is a premium destination for luxury automotive excellence in the UAE, representing some of the world’s most prestigious brands. We believe that our people are our greatest strength. With a team of approximately 3000 professionals representing more than 42 nationalities, we foster an inclusive environment where everyone has the opportunity to grow, achieve, and thrive.
Our success is rooted in the richness of our organizational culture, global outlook and the diverse experiences that come together to form a truly high-performing team. Our culture is built on the belief that luxury is not just about the vehicles we offer, but the people who bring those brands to life. Whether in customer service or technical expertise, every role plays a vital part in delivering the exceptional luxury experience our brands are known for.
Innovation at Al Tayer Motors goes beyond technology — it’s about empowering our people to exceed expectations and shaping meaningful experiences that inspire excellence. By nurturing their talent and embracing diverse viewpoints, we continue to set benchmarks in the luxury automotive sector — where every detail matters, and every experience is elevate.
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