MEA CSS Business Ops Lead

Job Description

About the Role:

Oracle Customer Success Services (CSS) is seeking a Sales Operations Manager to support a $150M+ MEA services business. You will partner with senior Sales Leadership to drive predictable, scalable growth, shape go-to-market planning, manage the business cadence, and ensure deals are executed accurately, on time, and in compliance. This high-visibility role requires someone who can combine strategic thinking with hands-on execution, work confidently across multiple data sources, and thrive in a fast-paced, results-driven environment.

What you will do

• Act as a strategic and operational partner to senior CSS Sales leadership
• Drive forecasting discipline, pipeline quality, and regular business cadence (forecast calls, reviews, QBRs)
• Support go-to-market planning, including territory design, account assignment, headcount, and quota allocation
• Own business performance reporting, dashboards, and analysis across multiple operational data sets
• Provide clear visibility into business health, risks, and opportunities, translating insights into actionable recommendations
• Facilitate accurate deal execution by ensuring alignment with Oracle business practices, approvals, pricing, and booking requirements
• Ensure timely and compliant deal closure by collaborating with Finance, Delivery, Collections, Deal Management, and Shared Services.
• Implement new processes, communicate Business Practices, and ensure adoption and effectiveness across the organization
  
  
  

Requirements:

• Experience in Sales Operations, Revenue Operations, Business Operations, or Analytics within a technology or enterprise services environment
• Ability to balance strategic analysis with hands-on operational execution and strong follow-through
• Proven experience working with multiple, complex data sets and translating them into actionable business insights
• Strong understanding of sales forecasting, pipeline management, and booking processes
• Comfortable operating in a fast-paced environment with competing priorities and tight timelines
• Excellent relationship-building and communication skills, with confidence engaging senior leaders
  
  
  

What We Will Offer You

• A competitive salary with exciting benefits
• Flexible and remote working so you can do your best work
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique
  
  
  

Qualifications

Career Level - IC4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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