Masar Internship - Airport Services

MAIN OBJECTIVE OF ROLE

The Airport Services team is responsible for managing and coordinating all ground operations to ensure a safe, efficient and seamless passenger journey across the flydubai network. The team oversees the full airport ecosystem from check-in, boarding, arrivals, baggage handling and lounge services, to aircraft turnaround, ramp operations, load control and disruption management, while ensuring compliance with aviation regulations such as GCAA and IATA standards .

About The Role

The 12-week rotational internship program is designed to provide a comprehensive awareness of airport operations at flydubai. The intern will gain exposure to the Airport Services teams, key stakeholders, and the responsibilities of each operational area while developing exposure to operational workflows. The program offers hands-on experience across various airport service functions, guided by experienced professionals.

Key Responsibilities

• Assist team members with ongoing tasks, projects, and departmental initiatives as assigned.
• Conduct basic research, data gathering, and analysis to support departmental objectives.
• Prepare, update, and maintain accurate documentation, reports, presentations, and trackers.
• Participate in meetings, training sessions, and briefings, and capture key actions or learnings when required.
• Follow all applicable company policies, procedures, safety standards, and compliance requirements.
• Collaborate effectively with team members and cross-functional stakeholders to support smooth workflow.
• Demonstrate professionalism, accountability, time management, and a strong willingness to learn
• Maintain confidentiality and handle company information responsibly at all times.
• Prepare and deliver a presentation at the end of the internship outlining the department overview, key learnings, and any new ideas, improvement opportunities, or recommendations that could be considered for implementation.
  
  

Qualifications

• High school diploma or equivalent a must.
• Fluent in English
• Systems Knowledge in Microsoft Office/365
  
  

COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)
  
  

Isr Requirements

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day to day business operations

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