Manager - UX

About the company:

At Almosafer Travel & Tourism Co, we’re not just part of the travel industry, we’re helping shape its future.

As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.

Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.

We’re united by a bold vision:

To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.

Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.

About the Role:

We are seeking a Product Designer to join our team focusing on the Digital Consumer Travel experience. You will work in a cross-functional team of engineers, product managers, and other designers to turn problems and opportunities into meaningful and impactful experiences. This role requires a deep understanding of customer needs and behaviors, business objectives and market trends, and systems knowledge. If you thrive in a fast-paced environment, love solving complex problems, and are driven to make an impact, we’d love to hear from you!

Profile requirements:

• You have 4-8 years of product design experience within a consumer focused organization and a proven record of successfully shipped mobile and web experiences.
• You demonstrate a deep understanding of product strategy and business requirements, with a strong focus on addressing customers’ needs and pain points.
• You are a design thinker and problem solver at heart, and you consistently strive to gain a deep understanding of the customers, business, and problems you are trying to solve.
• You can take a vaguely defined problem space and bring structure to it without waiting to be handed a brief.
• You have the necessary communication skills to tell a story about your work and communicate complex concepts to technical and non-technical stakeholders.
• You possess excellent visual design skills and are proficient in design, prototyping, and whiteboarding tools. You have experience working with and contributing to a design system.
• You love working with other designers and cross-functional team members and thrive on transparency and effective communication.
• You have an online portfolio or PDF you can share with us. Please include up to 3 projects that best represent your design thinking process and demonstrate the impact of your work. Applications without a portfolio will not be considered.
• Proven experience with design and prototyping tools
• Proven experience with qualitative research: interviewing users, running surveys and usability tests, and interpreting results
• Proven experience using data and analytics to inform design decisions
• Proven experience working in iterative product teams (not agency); e-commerce a plus
• English at high proficiency required; Arabic a plus

Responsibilities:

• You will help shape the product roadmap, bringing design and customer insight early enough to influence what the team builds, not just how it looks once decided.
• You will improve how the team works, raising the bar on design quality, craft, and process, and helping establish patterns and rituals that make the whole team better
• You will translate opportunities into elegant, intuitive solutions, weighing business needs, technical constraints, data, and other requirements to deliver real customer and business value.
• You will work in a fast-paced team of engineers, product managers, and designers to uncover customer problems and deliver impactful solutions across multiple web and mobile platforms.
• You will rapidly and pragmatically produce concepts and prototypes, understanding when further ideation, testing, or changing directions is needed.
• You will drive iterative testing and experimentation to validate hypotheses, optimize solutions, and maximize impact on KPIs.

Being you @ Almosafer:

At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.

Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.

Here, you will find:

A purpose-led workplace where your ideas can create real impact

Ongoing learning and development to help you grow with intention

Recognition that celebrates your wins, both big and small

A community built on trust, curiosity, and shared momentum

No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.