Manager RFID And Digital Ops EM

Digital Operations & RFID Manager - EM

Purpose & Overall Relevance For The Organization

This role is responsible for maximizing the profitability of EM Retail by ensuring that all Adidas Group policies and EM Digital Retail standards are followed and implemented during the rollout of the Retail initiatives. Support the preparation and implementation of the tools in the retail stores and coordinate the successful execution of EM Retail priorities action plans with a heavy focus on RFID implementation across the region.

Key Responsibilities

• Collaborate with the EM Retail management team to ensure the effective implementation of EM priorities – with emphasis on RFID implementation.
• Cooperate cross-functionally with Store Operations. Hub Retail. Tech, Merchandising, SCM, IT, Finance and Back Office functions in Hub and Cluster.
• Prepare and handle SIT and UAT stages in terms of project management and hardware management.
• Manage and drive the pilot for RFID and then implement the developed key initiatives across the Market in consultation with business partners such as Retail Directors, District Managers etc.
• Organize and facilitate the required meetings to inform and motivate the organization for the assigned key initiative(s).
• Document the developed know-how related to the assigned key initiative(s) and make it easily available for the organization.
• Create learning content for involved teams and manage updates and improvements.
• Deliver training and related material to drive effective and efficient operations within the respective functions impacted by the solutions.
• Drive an appropriate Change Management Strategy by developing the Master Plan for change and initiating Change Management in the market organization.
• Check and review all existing policies and standards (internal and external) and provide necessary updates on a regular basis according to new systems and tools.
• Prepare new guidelines for respective markets/districts based on Market EM requests.
• Manage the processes that identifies and implements significant improvement opportunities to support the digitalization of Back of House and Back Office
• Develop standards of performance, tools and services based on process innovation and best-in-class practices for Digitalization in Back of House.
• Manage and coordinate the development and testing of new processes and procedures
• Increase the productivity of BoH operations such as Omni Channel services, delivery processes and monitoring agreed KPIs and providing timely feedback to impact positive results.
• Work closely with Process Improvement FoH and Digital teams to create a holistic store ecosystem benefiting from reciprocal interaction between FoH and BoH operations, tools and services.
• Work with ongoing requests and demands for improvements and lead the process of fixing current issues.
  
  

Authorities

• N.A.
  
  

Key Relationships

• Retail & digital operations - HUB
• Retail Excellence - Clusters
• IT – global and regional
• SCM
• Business Solutions
• Store Development
• Merchandising
• Human Resources and Retail Training
  
  

Knowledge, Skills And Abilities

• RFID knowledge and understanding coupled with project management skills
• Retail processes understanding (BOH operations)
• Influencing skills
• Ability to work effectively within a team environment and under pressure
• Strong analytical skills and an innovative thinker
• Good planning, communication and presentation skills, with the ability to work and deliver in changing environments
• Solid project management skills from initiation to closure
• Analytical mindset and an innovative thinker
• Advanced user of MS Office suite of products
• Fluent in English
• Additional languages are an advantage
• Geographically mobile
  
  

Requisite Education And Experience / Minimum Qualifications

• University degree and/or commercial training in the area of Finance, Accounting, Economics, Marketing or Sales is preferred (or similar business experience)
• 2-4 years retail operations experience
• RFID knowledge and understanding are a must
• Minimum one-year project management experience
  
  

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

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