Manager - Product Management

Summary: The Product Manager plays a crucial role in overseeing the entire product lifecycle, from conceptualization through to revenue ownership, while collaborating with various teams to ensure product success.

Responsibilities:

• Develop and manage the product growth strategy and roadmap, coordinating with Sales, Marketing, and stakeholders.
• Manage relationships with partners to maximize value and alignment with business objectives.
• Execute comprehensive go-to-market (GTM) plans informed by market analysis.
• Serve as the main contact for internal and external stakeholders on product marketing initiatives.
• Present product strategies and outcomes to senior management.
• Lead cross-functional teams in interpreting requirements, implementation, and product decisions.
• Drive the sales process and qualify new partnership prospects.
• Work with teams to ensure successful product launches.
• Manage product gross profit through effective pricing strategies.
• Conduct regular financial analysis to ensure targets are met.
• Define and prioritize backlog for new feature requirements.
• Provide sales teams with guidance on product positioning and pricing.
• Communicate updates, risks, and issues efficiently to stakeholders.
• Pay attention to detail while managing multiple priorities.
• Proactively resolve issues affecting strategic and financial objectives.
• Support the creation of product collateral and sales resources.
• Lead and develop cross-functional teams, ensuring best practices are followed.
  
  

• Bachelor’s Degree in Business Administration, Marketing, Information Technology, or related field.
• 5+ years of experience in product marketing, preferably in the SaaS industry.
• Experience in SaaS/CPaaS/CRM/CCaaS/BPO services.
• Demonstrated success in partnership development and GTM strategy execution.
• Strong analytical, project management, and communication skills.
• Proficiency in analytics software, Word, Excel, PowerPoint, and Visio.
• Excellent verbal and written communication skills in English.
  
  

• Experience with omni-channel digital communication.
• Ability to create product demonstrations tailored to client needs.
  
  

• Location: Dubai - UAE
• Team Structure: Cross-functional collaboration with Sales, Product, Customer Success, Marketing.
• Department: Customer Experience