Manager Payments Platform Injaz - TECH - CP - Payment Gateways 41 MIT

AVP - Payments Platform (LCY) will be responsible for end-to-end delivery, stability, and modernization of Mashreq’s Local Payments platforms across multiple countries.

This Role Will Carry Full Delivery Ownership Across

• Country IBG implementations and rollouts
• Local Payments platforms (Cheque Clearing, ACH, RTGS, GCC RTGS)
• Regulatory, change, and modernization initiatives
• Production, governance and resilience
  
  

• Effectively manage the payments applications team and responsible for stability, monitoring and control, capacity management and incident management of the most critical applications of the bank.
• Manage a diversified team of professionals both onshore, offshore and outsourced who are responsible for critical applications delivery & support bank wide.
• Provide stable and effective solutions and services for all applications as applicable
• End to End Ownership of all the application deliveries in the stream
• Engage with specific Business Segments and ensure technology needs are adequately serviced
• Cost and quality management of technology changes by enforcing technology standards and procedures
• Drive and manage strategic vendors ensuring that Business value delivered in technology projects/URFs
• The position will directly or indirectly be responsible for infrastructure, security, audit, risk, incident & SLA management, architecture, human resources including engagement, budget financials & tracking, capacity planning, project delivery, vendor management & outsourcing related to the team.
• Focus on regulatory, control & audit requirements and manage all known risks related to team and systems that can impact security of data, system downtime, incidents etc.
• To identify and highlight best practices in support management through continuous assessment, process driven and implementing the thus optimizing resources (both onsite and offshore).
• Ensure the smooth everyday running of the support team ensuring that SLAs are met and that quality targets are achieved and consistently maintained.
• Responsible to Plan, execute and manage the employee engagement activities
• Cross border team management experience.
• Strong business orientation, domain knowledge to comprehend user requirements.
• Strong organizational, team building and leadership qualities.
• Strong Program management and people management skills.
• 14+ years of experience in payments application implementations and support.
• Graduate in Engineering/ Computer Science/ Management