Job Description

Responsibilities

  1. Lead a tower in HRSS accountable for services in the scope
  2. Ensure service standards are maintained to eliminate errors, delays & escalations
  3. Consider lapses as an area of opportunity, perform RCA, identify cause, plan and implement long term solutions.
  4. Ensure all service procedures are in-place and continually evaluated for greater efficiency.
  5. Service reviews with team, presenting value-adding analysis of performance, identifying trends and recommending new ideas and solutions to improve operational efficiency.
  6. Drive Continuous Improvement mind-set and embed the culture in the team:
    1. Eliminate non-value added activites.
    2. Pro-actively identify and work on HR Technology to progress automation opportunities.

Qualifications

  • Bachelors Degree in HR or similar
  • 7 years of experience in HR/Payroll Management
  • KSA HR Operations & Payroll - Working Knowledge (Preferred)


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.landmarkgroup.com/ Job Function: Human Resources (HR)
Company Industry/
Sector:
Retail

What We Offer


About the Company

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