Manager - Ecommerce 26M26

We are seeking a highly skilled and experienced E-commerce Manager to join our dynamic team. The ideal candidate will have a proven track record in successfully managing and growing online sales channels, with a strong focus on driving digital marketing strategies, optimizing customer experience, and increasing revenue. The E-commerce Manager will play a pivotal role in developing and executing e-commerce business plans to maximize sales volumes and enhance brand presence in the digital marketplace. The successful candidate will possess excellent leadership skills, a deep understanding of e-commerce technologies, and an innovative mindset to identify new opportunities for growth and improvement. As a key member of our management team, you will work closely with cross-functional departments to ensure seamless integration and alignment of e-commerce activities with overall business objectives.

Responsibilities

• Develop and implement comprehensive e-commerce strategies to achieve sales targets and growth objectives.
• Oversee the day-to-day operations of the online store, ensuring smooth functionality and user experience.
• Collaborate with marketing teams to design and execute effective digital marketing campaigns.
• Analyze and report on e-commerce trends, customer feedback, and market conditions.
• Manage relationships with external partners, including logistics, payment gateways, and technology providers.
• Monitor and optimize website performance metrics such as page load speed and conversion rates.
• Identify and explore new business opportunities, product expansions, and target markets.
• Lead and mentor e-commerce team members, fostering a collaborative and performance-driven environment.
• Ensure compliance with legal requirements and company standards in e-commerce operations.
• Evaluate and integrate new e-commerce platforms and technologies to enhance capabilities.
• Develop and manage budgets, ensuring cost-effectiveness in all e-commerce activities.
• Collaborate with customer service teams to improve customer satisfaction and resolve issues promptly.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field is required.
• At least 5 years of experience in managing e-commerce platforms and online sales.
• Proven ability to implement successful digital marketing and sales strategies.
• Strong understanding of e-commerce technologies and best practices.
• Excellent leadership and team management skills are essential.
• Analytical mind with strong organizational, budgeting, and project management skills.
• Excellent communication skills and ability to collaborate with cross-functional teams.