Manager Deployment-Global Travel Retail

Be part of a revolutionary change

At Philip Morris International, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.

Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future – a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we’d like to hear from you!

RISE TO THE CHALLENGE

Philip Morris Management Services (Middle East) Ltd (PMMS) is looking for a Manager Deployment- Global Travel Retail (GTR) to join the team. As a Manager Deployment GTR, you will be part of the Global Travel Retail team, reporting to the Head of Deployment Area Middle East.

The Manager Deployment- GTR role drives regional strategy execution across duty-free markets by ensuring strong commercial results, effective market coverage, and a seamless consumer experience, while managing partnerships, compliance, and profitability to support sustainable growth.

YOUR ‘DAY TO DAY’

Business Strategy & Planning

• Advance & deploy the regional strategy in close alignment with global strategy.
• Assess, identify, and prioritize new growth opportunities, including business development and multi category expansion initiatives.
• Monitor and analyse overall business environment, customer & competitive actions as well as trade channel performance & trends to identify present and future business threats & opportunities.
• Provide periodic input for the development, and lead the deployment of Brand Portfolio, pricing and Trade &Consumer Engagement strategies. In RRP launch markets – additional responsibility to oversee construction of lounges and PPOSM instalment/fixtures.
• Lead pricing and margin proposals in accordance with fiscal and macro-economic developments in the markets to maintain and extend profitable leadership in all trade channels.
• Propose a market/channel coverage plan. Monitor actual vs. planned coverage and deploy the team to take remedial actions when necessary.
• Plan and lead geo-expansion initiatives in new markets and/or channels within designated area and conduct due diligence.
  
  

• Set KPI targets based on overall company objectives as well as team's input on market & channels performance and trends.
• Provide input for forecasting, recommendations for stock management, monitor results vs. annual, quarterly & monthly targets, and deploy team to take corrective actions if necessary.
  
  

• Represent the company in negotiations with business partners. Build long term collaborative and sustainable relationships with key PMIDF's business partners and support them to achieve superior results.
• Propose and deploy an approach to negotiating commercial terms with business partners by clearly defining decision making thresholds and fallback plans when applicable. Lead the negotiation process when dealing with key business partners (except for 3 Global Key Accounts).
• Continuously evaluate business effectiveness in the area and make proposals to optimize business relationships through best serving means.
• Lead the team to ensure best quality of merchandising execution in the field including building partnerships with key touchpoint managers.
  
  

• Advance & deploy the regional consumer experience strategy in alignment with global strategy
• Lead the Consumer Experience team to ensure:
• Ensure seamless LAU/LAS consumer experience in Duty Free touchpoints and as per touch point segmentation, by effectively implementing the overall Consumer Experience strategy & toolbox to impact positively consumer perception.
• Plan superior execution to address consumer pain points, drive conversion to purchase, and build category leadership.
• Ensure deployment of PMI manpower footprint in alignment with budget & plan.
• Strong partnerships with domestic teams to build integrated plans and create value throughout consumer journey.
  
  

• Build and maintain relationships with key internal and external stakeholders in order to anticipate external developments that may impact PMIDF’s business.
• Know and stay in compliance with the letter and spirit of the applicable laws, and standards of business conduct, reflected in our Code of Conduct and PMI Principles & Practices.
• Ensure that the team is trained and complies with all the related policies, procedures and processes, providing guidance as and when appropriate.
• Manage permanent volume/COT monitoring and product flow control activities and report any compliance risks to prevent any financial and/or reputational damage for the company.
  
  

• Build and lead a competent and engaged team to meet current and future business challenges with specific responsibility to strengthen talent pipeline, increase managerial effectiveness and develop talent for PMI.
• Propose and implement organizational changes to meet strategic business needs.
  
  

• Full P&L responsibility for the area of responsibility
• Manage deployment of assigned commercial investments (space rental, PPOSM, Brand Ambassadors, trade programs & events, etc.).
• Manage controllable cost budget (sales allowance, trade incentives) and propose corrective/ preventive initiatives in case of eventual deviations.
  
  

• Fluent English communication (spoken & written)
• 10-15 years of experience as a sales manager with strong commercial knowledge
• Strong business acumen to understand key drivers of business including broad regulatory and taxation understanding of the operating environment.
• Solid understanding of the business environment/ Dynamics (Operator, PM performance, competition, channels)
• Understanding of the CJ and NPS principles and strong knowledge of those drivers affecting consumer perception
• Comfortable dealing with ambiguity to adapt to uncertain and constantly changing business conditions.
• Agile learner with strong action orientation and drive for results
• Entrepreneurship; creative thinking, agility; collaboration
• Readiness to travel.
• Situational leadership and communication to deal with diversified culture, markets, and customer profiles