Manager - Account Payable Helpdesk Cost Control And Expense Management - Dubai Holding Group Services

Job Description

About Dubai Holding Group Services:

Group Services is Dubai Holding’s shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Groups overall performance. Group Services is dedicated to transforming operations, elevating service quality and cultivating specialized teams focused on excellence and innovation

Group Services Comprises Of

Group Services Procurement delivers end-to-end value through strategic sourcing, supplier management, and contracting. Enabled by advanced technology, streamlined processes, strong governance, and data-driven insights, it ensures responsible sourcing, cost efficiency, and operational excellence.

Group Services Finance manages financial transactions, budgeting, and reporting to ensure strong fiscal health and cash flow. It empowers informed decision-making through insights that drive sustainable growth and profitability.

Group Services Human Capital manages the full employee lifecycle, ensuring a smooth journey from recruitment to offboarding while fostering a culture that values and supports people—the Group’s greatest asset.

Empowering talent for the future: Group Services’ greatest strength lies in its people; their collective capabilities serve as the driving force of the company. Dedicated to creating a vibrant talent hub where challenging the norm leads to innovation, collaboration fuels creativity and caring for people and partners cultivates strong relationships, Group Services aims to build a foundation for sustained success. As a business that views success as a shared journey and celebrates every achievement along the way, Group Services offers the opportunity to grow, develop skills and make a meaningful impact.

Dubai Holding Group Services proudly supports a diverse portfolio of companies:

• Dubai Holding Real Estate
• Dubai Holding Entertainment
• Dubai Holding Community Management
• Dubai Holding Land Estates
• Dubai Holding Hospitality
• Dubai Holding Investments
• Dubai Holding Asset Management
  
  

Job Overview: Heres your chance to step into the role of Manager - Account Payable Helpdesk, Cost Control and Expense Management at Dubai Holding Group Services. In this position, youll take on key responsibilities that include:

Key Responsibilities

• Policy & Process Execution: Translate AP, cost control, and T&E policies into SOPs; train controllers and shared service teams.
• AP Helpdesk Oversight: Lead the AP Helpdesk team, ensuring timely resolution of vendor and internal queries, SLA tracking, and continuous improvement.
• Hospitality Cost Control: Manage daily F&B cost control, stock reconciliations, menu costing, and investigate variances with culinary/procurement teams.
• Expense Management: Oversee employee expense claims and corporate card processing; run audits, update policies, and ensure payroll coordination.
• Internal Controls & Governance: Monitor inventory and expense controls; perform risk assessments; address audit findings and enforce anti-fraud measures.
• Process Optimisation: Identify and implement improvements (e.g., digital tools, automation, ERP integrations); track ROI of initiatives.
• Team Leadership: Set objectives, coach team members, promote cross-training, and build a high-performance, service-oriented culture.
  
  

About you: The preferred candidate for this role should possess the following experience and credentials

Qualifications & Experience

• Bachelor’s in Finance, Accounting, Commerce, or Hospitality
• Professional certification preferred (CMA, ACCA, CIMA, CHAE, etc.)
• 8–12 years of finance/AP/shared services experience, with 2+ years in a supervisory role
• Strong knowledge of AP processes, vendor management, and helpdesk operations
• Experience with F&B systems (e.g., FMC, Adaco) and expense tools (e.g., SAP Concur, Oracle)
  
  

Key Skills & Competencies

• F&B cost accounting, inventory management, and menu engineering
• Expense auditing, variance analysis, and financial reconciliations
• Strong stakeholder management and team leadership
• Focus on operational excellence, innovation, and continuous improvement
  
  

About the Benefits: At Dubai Holding, were committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Classification: Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

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