Manager - Account Management

JOB TITLE

Manager - Account Management | MAF Retail | Corporate Head Office

Role Summary

The Manager - Account Management is part of a dynamic, result-oriented business development/sales organization, The role will be focused on new seller recruitment for Carrefour Marketplace business. The role holder will be responsible for lead generation, lead evaluation (cold calls, seller visits, emails, etc.), launching the business on Carrefour Marketplace.

ROLE PROFILE

• Source, call, close deals, and manage top local and international Sellers across many categories to help with their online growth using the marketplace platform.
• Be the unique point of contact for your Sellers regarding sales, business development, and account management.
• Conduct weekly/monthly and quarterly deep dives to understand root cause of your sellers’ performances and actions to accelerate growth.
• Prioritize your work and sourcing strategy with high potential Sellers based on their capacity to provide a good customer experience thanks to their unique products, capability to be priced competitively, and ensure an end-to-end good experience.
• Ensure that every Seller meets the quality bar required and meet customers’ expectations, and category quality guidelines. Be the voice of Sellers, by raising their pain points and concern to the product team.
• Lead deep-dive analyses on category performance, pricing, supply trends, and competitive benchmarks to identify revenue and margin growth opportunities.
• Own category strategy including selection priorities, brand acquisition, pricing, and promotional roadmaps.
• Build annual and quarterly business plans, defining category targets, benchmarks, and success metrics.
  
  

• Bachelor’s Degree in Marketing, Advertising or Sales.
• Masters degree is preferrable.
• 5+ years in a similar position .
• Excellent organizational and time management skills.
• Strong analytical and technical skills.
• Strong communicator and presentation skills.
  
  

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.