Luxury Sales Associate 27F26

The Luxury Sales Associate is tasked with providing exceptional customer service in a high-end retail environment, showcasing a deep understanding of luxury goods and customer preferences. This role involves fostering relationships with clients to ensure a personalized shopping experience, thereby enhancing the brand’s reputation and loyalty. The associate will need to maintain a high level of product knowledge and aid customers in a sophisticated manner that aligns with the luxury brand’s ethos. With a focus on exceeding sales targets, the successful candidate will contribute to store profitability by developing long-term customer relationships, promoting the brand, and ensuring clients have memorable shopping experiences that keep them returning. The Luxury Sales Associate must be proactive, personable, and possess a keen eye for detail, continuously striving to anticipate customer needs and provide solutions that meet their expectations.

Responsibilities

• Provide exceptional customer service to high-end clientele in a luxury setting.
• Maintain in-depth knowledge of luxury products and current fashion trends.
• Build and sustain relationships with clients to ensure repeat business.
• Guide customers through their purchasing journey with tailored, high-touch service.
• Achieve and exceed individual and store sales targets regularly.
• Assist in visual merchandising to maintain a compelling store environment.
• Manage client records accurately, keeping details confidential and up-to-date.
• Communicate product features, benefits, and pricing to customers effectively.
• Handle customer inquiries, returns, and complaints with professionalism.
• Participate in store events to engage with customers and promote products.
• Ensure the store is always presentable and meets luxury brand standards.
• Collaborate with team members to achieve store objectives and customer satisfaction.

Requirements

• Previous experience in luxury retail sales or a similar customer-facing role.
• Strong communication and interpersonal skills to engage with diverse clientele.
• Proven record of achieving sales targets and building client relationships.
• Ability to work under pressure while maintaining attention to detail.
• Passion for luxury brands, fashion, and delivering premium customer experiences.
• Proficient in using retail software and basic computer applications.
• Availability to work flexible hours, including weekends and holidays.