Luxury Sales Associate (225-617)

A Luxury Sales Associate plays a pivotal role in delivering an exceptional shopping experience to clients seeking high-end products. This position is responsible for exemplifying the brand’s values, elevating customer satisfaction, and achieving sales targets through outstanding service. The associate embodies elegance and professionalism, catering to affluent clientele in sophisticated retail environments. This role is ideal for someone passionate about luxury brands, maintaining an in-depth knowledge of products, trends, and market dynamics, while also providing personalized recommendations to meet individual needs. Through exceptional communication and relationship-building skills, the Luxury Sales Associate enhances the brand's reputation, driving loyalty and promoting a positive store atmosphere.

Responsibilities

• Ensure the provision of superior customer service to all upscale clientele.
• Meet and exceed individual and store sales targets consistently every month.
• Develop and maintain deep knowledge of luxury products and brands.
• Assist customers in selecting high-end products that suit their personal style.
• Build and nurture strong, lasting relationships with loyal clientele base.
• Handle customer inquiries and complaints gracefully and professionally.
• Engage in regular inventory management, stocking, and replenishment tasks.
• Maintain a pristine and visually appealing store environment at all times.
• Participate actively in all training sessions and development workshops.
• Contribute to promotional activities and marketing strategies to drive sales.
• Utilize point-of-sale (POS) systems to process purchases accurately and swiftly.
• Stay updated on industry trends to effectively market and sell luxury goods.

Requirements

• Previous experience in luxury sales or a high-end retail environment.
• Excellent communication and interpersonal skills to engage sophisticated clientele.
• A strong sense of style and a keen interest in fashion and luxury brands.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Proven track record of achieving or surpassing sales goals and targets.
• Proficiency with POS systems and basic computer software applications.
• Capacity to stand for extended periods and handle physical tasks as needed.