Logistics Representative

C.H. Robinson is looking for a Logistics Representative to join our 4PL Division (Robinson Managed Solutions - RMS) in Dubai. This role is part of a newly established team which gives you an exciting opportunity to help shape our presence from the start and contribute to building a strong foundation for future growth.

You will play a key role in managing supply chain data and ensuring smooth transportation operations for our customers. In this role, you will coordinate transportation arrangements and build strong relationships with assigned accounts. You will also have the chance to identify process improvements and contribute to projects that make a real impact.

If you are detail-oriented, proactive, and passionate about logistics, this is your opportunity to grow with a global leader and continue developing your expertise.

Ready to move forward?

Apply today and let’s shape the future of supply chains together.

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Build strong relationships with customer contacts to support daily transportation needs
• Proactively monitor, manage, and follow up on shipment exceptions
• Resolve service failures with transportation providers, and partner with customers to address issues
• Identify cost‑savings opportunities through route optimization, order consolidation, and lead‑time compliance
• Provide prompt and professional response to customer's requests for additional information
• Achieve tactical and operational KPI targets (Quality and Productivity Metrics)
• Reconcile weekly financial reports and ensure accuracy
• Run, maintain, and enhance reports on shipment activities
• Identify and implement operational efficiency improvements
• Execute customer‑requested changes in a timely, accurate manner, including appointment rescheduling and provider notifications
• Collect, sort, and distribute operational information to the internal team
  
  

Required Qualifications:

• 2-5 years of work experience in a similar role (logistics, supply chain, or 4PL coordination roles, ideally with exposure to operations across the Gulf region)
• Willingness to work Sunday to Thursday workweek
• Ability to work flexible schedule on occasion, including overtime hours when requested
• Fluency in English
  
  

Preferred Qualifications:

• Bachelor’s degree from an accredited college or university
• Excellent customer service skills
• Proficient in Microsoft Outlook, Excel, and PowerPoint
• Strong written and verbal communication skills
• Ability to think critically, analyze data and solve problems quickly and accurately
• Ability to prioritize and handle a variety of tasks
• Ability to work in a stressful, team-oriented, and fast-paced environment
• Continuous improvement mindset
• Ability to adapt to an ambiguous and changing environment
• Detail-oriented and strong communication skills
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment
  
  

WHAT WE OFFER:

• Real opportunities to grow your talent in a fast-moving, global organization
• The chance to join a newly established team shaping its ways of working, culture, and long‑term impact
• An open, inclusive, and collaborative workplace that encourages innovation and fresh ideas
• Opportunities for professional growth with access to training platforms
• Employer‑provided visa sponsorship and work authorization support, with relocation handled independently by the candidate
• A comprehensive rewards package, including a competitive salary and company performance‑based bonuses
  
  

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Employee Insurance Benefits
• Variable Pay based on position
• Hybrid Work Model with Flexi Hours
• Paid time off to manage work-life balance
• Paid Maternity & Paternity Leaves
• Paid Public Holidays
• Reward & Recognition Program
• Special Mobility Assistance
• Employee Wellness Initiatives
• Plus a broad range of career development, networking, and team-building opportunities
  
  

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

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