Logistics And Customer Service Executive

Job summary:

Should possess good knowledge of modern ERP systems and well versed with Microsoft Office & SAP. Should also possess strong communication skills and have the ability to coordinate with various departments. Responsible for all day-to-day logistics and customer service functions of Hospitality division of Assa Abloy in IMEAT (India, Middle East, Africa & Turkey) region, being based out of Dubai.

Job responsibilities:

• Day to day material release in coordination with warehouse for AMS/ Service business & invoicing in ERP.
• Making Intercompany Orders for AMS business.
• Making third parties PO in ERP and coordinating with the supplier for fastest delivery date.
• Arranging shipments using the most economical means after the materials are ready.
• Entries into ERP for all incoming inventories & managing them as per local guidelines.
• Responsible for submission of monthly inventory report and matching physical inventory with ERP Inventory.
• Responsible for managing and maintaining inventory levels of all items (reorder level).
• Quarterly physical auditing of inventory.
• Day to Day coordination with China factory for Distribution business Queries related to Logistics
• Placing orders for Business partners & also arranging samples.
• Documentation scanning and uploading in BOX like, customer Purchase Order, Proof of Delivery
  
  

(customer signed Delivery Note & Invoice). Hard copy to be filed.

• Post Goods Receipt Note against shipments received in timely manner.
• Review of open order List and prepare list of deliveries against AMS / Keycards.
• Support finance team in sharing requested documents for payment follow ups.
• Coordination with inter departmental teams for smooth flow of operations.
• Coordination with the customer, warehouse and drivers for AMS deliveries.
• Timely reply to customer emails regarding delivery follow up etc.
• All miscellaneous Logistics and customer service functions.
  
  

Above job description and responsibilities can change at any time based on Management instructions.

Requirements

• Minimum 2 years of experience in Logistics from UAE region.
• Bachelor’s or Master’s degree in Logistics, Supply Chain or Business is required
• Good understanding and experience in coordinating shipments and handling warehouse operations
• Experience with ERPs (SAP S/4HANA will be an advantage)
• Significant hands-on business experience with logistics functions
• Must be fluent in English (oral & written)
• Excellent in time management and ability to work under pressure
  
  

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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