Lobby Ambassador
Amwaj Rotana Jumeirah Beach
United Arab Emirates
13th June 2025
2506-2469-6
Job Description
Job Description
Job Summary-
The Lobby Ambassador is responsible for providing a warm welcome and assistance to all visitors and guests entering a facility. They ensure a positive first impression by offering helpful information, guidance, and support as needed.
Job Responsibility-
- Greet and welcome visitors, guests, and employees as they enter the facility
- Provide directions, information, or assistance to individuals seeking help
- Manage inquiries and requests in a professional and timely manner
- Ensure the lobby area is clean, organized, and presentable at all times
- Assist in coordinating visitor access and appointments as required
- Monitor and maintain visitor logs and records accurately
- Collaborate with security personnel to maintain a safe and secure environment
- High school diploma or equivalent; additional certification in Hospitality is a plus
- Proven experience in customer service or a similar role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a proactive attitude
- Ability to handle multiple tasks simultaneously with attention to detail
- Professional appearance and demeanor
- Knowledge of basic computer programs and office equipment
Skills-
- Excellent communication and interpersonal skills
- Customer service orientation
- Ability to remain calm and professional in high-pressure situations
- Strong organizational and time management abilities
- Multitasking skills
- Detail-oriented
- Problem-solving skills
- Knowledge of hotel operations and services
- Proficiency in relevant technology and software
- Foreign language skills may be preferred
Job Details
| Role Level: | Mid-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | https://www.rotana.com | Job Function: | Hospitality & Guest Services |
| Company Industry/ Sector: |
Hospitality | ||
What We Offer
About the Company
Located by the beach on Dubai’s glamorous and cosmopolitan leisure and retail promenade, The Walk, Amwaj Rotana is one of the finest five-star luxury hotels in the Marina district. With popular attractions right on its doorstep, from the famous Jumeirah Beach and bustling Beach Mall with its children’s waterpark, to Bluewaters Island, home to the world’s tallest Ferris Wheel, Ain Dubai, it is a convenient and luxurious destination for business and leisure travelers. Dubai International Airport and Al Maktoum International are both a 25-minute drive from the property.Enjoy the sophistication and space of our 301 elegantly-furnished rooms and suites, all featuring private balconies with stunning views of the Arabian Gulf, Palm Jumeirah, Bluewaters Island and Ain Dubai, plus complimentary Wi-Fi. Upgrade to our bespoke Club Rotana rooms and make the most of our hotel-within-a-hotel concept offering exclusive benefits and privileges, including lounge access.Experience our award-winning food and beverage venues including the world-famous Benihana Restaurant, serving delicious American-Japanese Teppanyaki; JB’s Gastropub, with a menu inspired by British and American pub favourites; the chic Rosso Restaurant and Bar offering authentic Italian flair; and our all-day dining venue, Horizon, showcasing the world’s most popular cuisines. For a casual get together with friends, try the funky Arabesque Fumo Lounge by Rosso; sip a relaxing drink by the pool at the Sundeck Pool Bar; or enjoy a quick bite and coffee or freshly-squeezed juice at the Atrium Lobby Lounge. For business meetings or events with distinction, choose from three conference rooms and the world-class Sadaf Ballroom, all equipped with state-of-the-art technologies.Keep in shape or take time to relax at the Bodylines Fitness & Wellness Club with outdoor swimming pools and a sun terrace, a fully-equipped fitness center, a Jacuzzi, steam and sauna rooms and beautiful Jumeirah coastline views as a backdrop.
Similar Jobs
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Copyright © 2025 TALENTMATE. All rights reserved.
