Job Description

Overview

Learning Solutions Consultant Intern

As a Learning Solutions Consultant Intern at McGraw Hill, you will support the team in maintaining existing business relationships and identifying opportunities to grow sales of McGraw Hill’s online, technology, and print products within academic institutions. You will gain hands-on experience in sales, marketing, relationship management, and customer engagement, while developing an understanding of the education technology landscape. This is a 12-month internship, with the possibility of renewal based on performance.

Key Responsibilities:

Customer Engagement/ Relationship Building/ Marketing (50%)

  • Assist in identifying and building relationships with key decision-makers, including academics, department heads, and e-learning staff.
  • Support the team in maintaining and growing relationships with existing customers and third-party partners.
  • Participate in customer meetings and calls to promote McGraw Hill’s solutions and maximize sales opportunities.
  • Support the execution of marketing activities, including on-campus and virtual events, student and lecturer ambassador programs, and outreach campaigns that build brand awareness and engagement.

Sales Support and Research (30%)

  • Conduct research on academic institutions and decision-makers to support sales planning and strategy development.
  • Help maintain accurate and timely information in the CRM system (Salesforce.com) to track prospects and sales opportunities.
  • Collaborate with the team to ensure customer needs are met and solutions are effectively implemented.

Product Knowledge and Technical Acumen (20%)

  • Learn and understand the unique selling features and functionality of McGraw Hill’s digital and print products.
  • Assist in communicating product benefits to customers and supporting their successful usage.
  • Provide feedback on customer experiences to help improve solutions and services.

Qualifications:

  • Interest in education technology and digital learning solutions.
  • Strong communication skills in both written and spoken English and Arabic.
  • Ability to work independently and take initiative in a fast-paced environment.
  • Comfortable with research, cold calling, and appointment setting.
  • Enthusiasm for learning and developing sales skills.
  • Availability to travel within the assigned territory.
  • Understanding MS Office, Excel, and preferably familiar with CRM systems.

Education level: Fresh Graduates or 1-2-year experience

Preferred background: BA degree

Why work for us?

This internship is ideal for individuals seeking to explore a career in sales, gain valuable customer relationship management, and exposure to education technology while developing skills in research, communication, and strategic planning, working closely with experienced professionals in a dynamic and supportive environment. This is an ideal role for someone who enjoys meeting new people every day, presenting innovative solutions, and making a real difference in the lives of students and educators.

If you want to be part of the digital transformation across the education sector, are naturally energetic and driven, and want to be part of a winning team, then we want to talk to you.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.mheducation.com/ Job Function: Information Technology (IT)
Company Industry/
Sector:
Book And Periodical Publishing E-Learning Providers And Education Administration Programs

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About the Company

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