An Exhilarating Opportunity
Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.
Join the FIVE Tribe - and Get Ready to Make Waves.
The Candidate
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Housekeeping Team as a Laundry Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
What We’re Looking For
- A minimum of 2 years in a Luxury Hotel environment in the UAE.
- Pre-opening experience is Advantageous, demonstrating familiarity with setting up Housekeeping Operations from scratch.
- Previous experience in Forbes or Leading Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
- Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
- Computer literacy, with a mastery of Word, Excel, and Outlook. An exceptional knowledge of Hotel PMS, specifically Opera is Advantageous.
- Next-Level Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
- Sensational Attention to Detail and a Passion for maintaining the Gold Standard of Cleanliness and Aesthetics.
- Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
- A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
Key Responsibilities
- Monitors ‘FIVERs’ within the Laundry Department, encouraging them to work efficiently and effectively, and always upholding ‘FIVE-Star’ Luxury Standards.
- Confidently prepares assignments for the shift and Conducts Pre-Shift Meetings, ensuring that tasks are conducted according to the preset laundry schedule.
- Fosters a Next-Level approach to service and professionalism by Actively Participating in Management Training Programmes.
- Effectively assists the Laundry Manager in Achieving agreed Goals for the Department and for ‘FIVERs’ within the Laundry Team.
- Demonstrates a Commitment to Health and Safety by ensuring that the chemical storage is kept in a clean and orderly fashion.
- Demonstrates Next-Level Leadership skills by training Fellow ‘FIVERs’ on daily operations.
- Uses Sensational Organisational Skills to Forecast room linen requirements based on occupancy and Coordinates with Venue Managers to understand the daily linen requirements to meet operational needs.
- Maintains control of Discards at all times, maintaining FIVEs Industry-Leading Commitment to Excellence.
- Applies ‘FIVE-Styled’ confidence to Supervise the daily activities of ‘FIVERs’ within the Laundry Department.
- Participates in periodic inventories of Uniforms, Linens and Supplies.
- Maintains the Highest Standards of Records of Uniforms issued to each Department.
The Team
‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, youll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.
Sustainable Indulgence at FIVE
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The companys Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4s BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
An Equal Opportunity Employer
The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
About FIVE Hotels And Resorts
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
Find out more here: fivehotelsandresorts.com